The Operations Manager must be team oriented, proactive, and goal driven. This position must be able to delegate work to employees, track progress and provide constructive feedback throughout projects and on time sensitive routine work and serve as a link between subordinates and upper management. Works with EVP – MAC Operations to ensure customers’ needs are met on time and to their expectations. Serve as a liaison between customers and SPL. Ensure employees adhere to company Core Values. (Safety, Integrity, Innovation, and Service) Conduct performance reviews, motivate team members and create strategies to boost productivity. Will use independence and judgment to recognize and resolve problems within established policies and procedures and is accountable for the quality, timeliness and accuracy of own work and the work of assigned team members.