11 Jobs in Middleton, WI
ABR Employment Services is Hiring a Customer Service Administrator Near Middleton, WI
Hours: 7:00 a.m. – 3:30 or 4:00 p.m. (can be flexible)
Summer Hours: Monday - Thursday (regular hours) and Fridays 7:00am- 1:00pm!
Position SummaryBe a lead in providing exceptional customer service. Candidate must have some accounting experience.
Position DutiesEssential Job Functions:
- Customer Service (20%): Answers incoming customer service phone calls in a professional and courteous manner. Assist customers with questions regarding product and order status including tracking information. Researches and resolves customers issues/concerns following established procedures. Responds to email requests/questions in a timely manner. Approve web access. Assist with web store usage. Run credit card payments. Process warranties, call tags, and returns.
- Order Fulfillment (60%): Obtains order information from FCI Web stores/mailed in/emailed or faxed so that orders can be fulfilled quickly and accurately. Determines expedited freight cost. Verifies accuracy of orders. Converts quotes and web orders. Interfaces with other departments to gather information to support fulfillment and servicing of all orders. Processes emergency and warranty orders for fulfillment by initiating replacement or repair of damaged or missing items.
- Program administration (20%): Maintains all program records. Provides customers with reports and information regarding their account. Files assigned program and Account Manager paperwork. Creates and Maintains assigned program procedures. Processes freight daily. Scans all shipped assigned program packing lists into File Maker Pro database. Assists management with running needed reports.
- Education: Associates degree.
- Experience: Two years of business administration/customer service experience required.
- Computer/Software and Office Equipment Skills: Proficiency with MS Office (i.e. Word, Excel and PowerPoint). Experience with small business accounting software (Filemaker Pro).
Submit your updated resume to be considered!ABR Employment Services is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veterans' status.
Job Summary
Full Time
Business Services
$59k-72k (estimate)
06/06/2024
07/04/2024
abrjobs.com
MADISON, WI
100 - 200
1987
Private
JIM MCNETT
<$5M
Business Services
Related Companies
The job skills required for Customer Service Administrator include Customer Service, Initiative, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Administrator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Administrator positions, which can be used as a reference in future career path planning. As a Customer Service Administrator, it can be promoted into senior positions as a Salesforce CRM Senior Administrator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Administrator. You can explore the career advancement for a Customer Service Administrator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Administrator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Administrator job description and responsibilities
Work with phones and computers.
04/06/2022: Boulder, CO
They greet and assist customers, coordinate appointments and services and process service-related paperwork.
04/07/2022: Pittsfield, MA
Escalating high-level complaints to the service manager for immediate resolution.
01/19/2022: Galveston, TX
Assisting the customers' inquiries and concerns, recommending service alternatives and processing refunds.
03/19/2022: Dallas, TX
Ability to familiarize themselves with their employer’s products/services and give out sound advice.
04/12/2022: Battle Creek, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Administrator jobs
Need basic computer skills and have some experience with computer software.
02/21/2022: Shreveport, LA
Consider a business degree or business-related national vocational qualification (NVQ).
03/08/2022: Milwaukee, WI
Completing a college course or apprenticeship approved by the Chartered Institute of Personnel and Development (CIPD).
04/17/2022: Long Beach, CA
Office manager/employee experience.
01/20/2022: Eugene, OR
Service-oriented with 3+ years of excellent experience.
02/08/2022: York, PA
Step 3: View the best colleges and universities for Customer Service Administrator.
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