AspenTech is a global software leader helping industries meet the increasing demand for resources from a rapidly growing population in a profitable and sustainable manner. Our Digital Grid Management software suite, including AspenTech OSI products, helps power and utilities companies achieve superior real-time control, optimization and management for exceptional performance of complex energy networks. The Role In this position, you will design and deliver OSI's control systems and provide ongoing customer support to ensure reliable performance and world-class customer satisfaction. Your Impact Design, plan, integrate, test and commission hardware and software requirements on customer systems. Lead internal and customer facing testing events. Own Troubleshooting efforts for discovered variances and deploy resolutions in a timely manner. Define project requirements through customer communication and communicate the requirements to other departments, as necessary. Provide networking and system/application design. Perform hardware, software and system installation, integration, and testing for projects. Customize system, hardware and network configuration based on customer requirements. Provide customer support and assistance per contract maintenance and warranty. Assist in creating training materials and project documentation as needed. What You'll Need Bachelor’s degree in Electrical Engineering, Computer Engineering, Physics, Systems Engineering or related field. Basic knowledge of computer programming; introduction to C programming at minimum. Basic knowledge of computer architectures, networking, databases, and operating systems. Ability to travel up to 20% to domestic and international customer sites. Excellent organization, interpersonal and verbal and written communication skills, strong commitment to providing superior customer service, ability to work on several projects in parallel in a fast-paced environment. Excellent analytical and problem-solving skills. #LI-DH1 If you're looking to make a difference every day and push the limits of performance, AspenTech is doing things no one else thought was possible. As a leading industrial software partner, we help companies all over the world run safer, greener, longer and faster. With over 3700 employees and more than 60 global locations, AspenTech is meeting today's sustainability and business challenges head-on with unmatched expertise, cutting-edge AI-powered technology and a passion to innovate. AspenTech is an Equal Opportunity/Affirmative Action employer. AspenTech does not discriminate against employees or applicants on the basis of age, race, color, religion, creed, ancestry, sex, sexual orientation, gender identity or expression, pregnancy or related conditions, marital status, familial status, national origin, disability, medical condition, genetic information, citizenship, military service or protected Veteran Status or any other basis protected by applicable federal, state, or local law. Reasonable Accommodation: We will provide reasonable accommodations to qualified individuals who have a disability or sincere religious reasons to request accommodation, when necessary to enable the individual to participate in the job application or interview process. If you wish to request an accommodation, please contact us at recruiting@aspentech.com. GDPR Privacy Notice: AspenTech collects a range of personal information during the recruitment process. This may include the following personal or special categories of personal data: recruitment information such as your application form and resume, references, qualifications and membership of any professional bodies and details of any pre-employment assessments; your contact details and date of birth; your gender; your marital status and family details; your identification documents including passport and driver's license and information in relation to your immigration status and right to work with us; information about your contract of employment (or services) including start and end dates of employment, role and location, working hours, details of promotion, salary (including details of previous remuneration), pension, benefits, and holiday entitlement; your racial or ethnic origin; any criminal convictions and offences. Click here: https://www.aspentech.com/en/privacy-and-security to view the recently updated Security and Privacy Policy. Plan Participants Enrolled in the AspenTech US Medical Plans: The Transparency in Coverage Final Rules require certain group health plans to disclose on a public website information regarding in-network provider rates and historical out-of-network allowed amounts and billed charges for covered items and services in two separate machine-readable files (MRF’s). The MRF’s for the benefit package options under AspenTech’s US Employee Benefit Plan are linked below: https://transparency-in-coverage.bluecrossma.com [transparency-in-coverage.bluecrossma.com] https://home.bluecrossma.com/collateral/sites/g/files/csphws1571/files/acquiadam-assets/55-001108351_TCR_CAA_FAQ.pdf [home.bluecrossma.com]