2 Jobs in Media, PA
Premier Orthopaedics is Hiring a Call Center Representative Near Media, PA
The Company: Premier Orthopaedics is a full-service orthopaedic practice formed in 2000 that specializes in the diagnosis and care for a wide range of orthopaedic injuries and conditions. Through partnership with the Healthcare Outcomes Performance Company (HOPCo), we have grown to over 50 specialty locations and over 100 physicians across the Greater Philadelphia region!
We’re proud of the company we’ve built as we’ve grown to over 1000 employees to make Premier a place that people love to come to work every day
At Premier Orthopaedics , we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following:
- Competitive Health, Pharmacy, Vision, and Dental Plan Benefits
- Disability and Protective Benefits
- HSA with qualifying HDHP plans with company match
- 401k plan with company match
- Employee Assistance Program that is available 24/7 to provide support
- Benefits eligibility on the 1st of the month after hire date!
- Greets patients over the phone in a pleasant and positive manner.
- Accurately and efficiently schedules follow up appointments for existing patients using the correct visit type and slots.
- Supplies information to existing patients and relay or route written or verbal messages to the provider or other team member as necessary.
- Answer patients’ questions in a comprehensive and helpful manner.
- Protects patients’ rights by maintaining confidentiality of personal and financial information; maintain patient confidentiality consistent with HIPAA requirements.
- Accurately document all patient related requests in EHR in a timely manner.
- Maintains operations by following policies and procedures; reporting needed changes.
- Regular and timely attendance according to the assigned work schedule.
- Other duties as assigned.
- 1 year of Call Center/Receptionist experience required; experience in a physician or healthcare setting highly preferred.
- 1 year in a customer service role required.
- High school diploma or GED required.
- Exceptional customer facing verbal communication skills with a proven ability to interact effectively with a variety of external and internal constituents.
- Ability to work well under pressure.
- Must be responsive and demonstrate accuracy and attention to detail in work.
- Computer Proficiency; experience with Allscripts or another Electronic Medical Record highly preferred.
Job Summary
Full Time
$39k-50k (estimate)
05/21/2024
06/09/2024
premierortho.com
NEWTOWN SQUARE, PA
100 - 200
2000
JEFF NALUMED
$10M - $50M
Ambulatory Healthcare Services
Related Companies
About Premier Orthopaedics
Premier Orthopedics provides the highest quality musculoskeletal care in the Philadelphia region. Premier is comprised of 70 top-notch orthopaedic surgeons and physicans. We are the largest specialty group in Pennsylvania. Our specialists range from hand injuries and joint replacements to sports injuries involving the knees and shoulders. In addition to our orthopaedic surgeons, other specialties within our group include physiatry (rehabilitation medicine), rheumatology, primary care sports medicine and podiatry. Our group formed in 2000 with a mission to provide high quality, comprehensive an ...
d accessible care to our patients. We have opened 15 physical therapy centers throughout Chester and Delaware Counties where we directly manage the daily operations offering state of the art rehabilitation programs not only for injured athletes and injured workers, but also for anyone with musculoskeletal issues. Our personal oversight ensures that our patients are receiving the exact treatment that we prescribe in a highly professional, caring environment. In addition, we offer a Home Physical Therapy program that has a significant impact on the continuity of care of our patients. Premier also has three MRI locations whose radiologists specialize in the diagnosis of musculoskeletal injuries and ailments. We also offer a Pain Management program and EMG testing. In September of 2007, Premier opened the doors of its new Orthopaedic Urgent Care facility which allows for immediate access to orthopaedic care, reducing time spent in the Emergency Room. For years Premier Orthopaedics physicians have practiced community-based medicine. Weve put active people back in the game of lifeon the playing fieldin the schoolyardat the workplaceand around the neighborhood. We are proud to keep the community on the move!
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The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
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The representatives should also use their problem-solving skills to resolve customer queries effectively.
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The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
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Perfect for Call Center Representatives with two to five years of experience.
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Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
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Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
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Previous call center experience preferred but not required.
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Step 3: View the best colleges and universities for Call Center Representative.
