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We're looking for a service oriented and resilient Field Operations Manager who is passionate about customer service, helping others and delivering strong results.
The Field Operations Manager creates and manages the overall service delivery strategy for all services for an assigned network region. Responsible for improving service delivery metrics, customer satisfaction and reducing costs within the candidate's area of focus. Performs root cause analysis to identify underperforming markets and executes on a strategy to improve performance metrics. Fosters strong partnerships with key providers through education of best practices. Manages providers to meet assigned performance metrics for all services. Assists with coordinating competitive intelligence and market feedback on essential issues.
D, E & I Mission & Culture at Agero:
We are all Change Drivers at Agero. Each day, we speak to thousands of drivers and tow professionals across one of the most diverse countries in the world. Our mission to safeguard drivers on the road, strengthen our clients' relationships with their drivers, and support the communities we live and work in unites us together as one force driving positive change.
The road to positive change starts inside Agero. In celebrating each other's differences, we lift each other up and create space for innovation and community. Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue.
THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, RATHER TO ACT AS A GUIDE TO THE ESSENTIAL FUNCTIONS PERFORMED. MANAGEMENT RETAINS THE DISCRETION TO ADD TO OR CHANGE THE DUTIES OF THE POSITION AT ANY TIME.
To review Agero's privacy policy click the link: https://www.agero.com/privacy.
***Disclaimer: Agero is committed to creating a diverse and inclusive environment and encourages applications from all qualified candidates. Accommodation is available. Additionally, we offer accommodation for applicants with disabilities in our recruitment processes. If you require accommodation during the recruitment process, please contact recruiting@agero.com.
***Agero communicates with candidates via text for matters related to submitted applications, questions, and availability for interviews. If you prefer not to receive texts, you can contact Agero's recruiting team directly at recruiting@agero.com.
Full Time
$122k-152k (estimate)
04/19/2023
07/02/2024
agero.com
MEDFORD, MA
1,000 - 3,000
1972
DAVID P FERRICK
<$5M
The job skills required for Field Operations Manager include Initiative, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Operations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Operations Manager positions, which can be used as a reference in future career path planning. As a Field Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Operations Manager. You can explore the career advancement for a Field Operations Manager below and select your interested title to get hiring information.
If you are interested in becoming a Field Operations Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Operations Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Field Operations Manager job description and responsibilities
Companies that use field teams to merchandise, market, and sell their products often rely on a field operations manager to organize and optimize their strategy.
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Field operations managers oversee multiple branches or offices, ensuring that operations run smoothly.
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Field operations managers are responsible for many aspects of construction management.
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To meet these expectations, field operations managers need to be authoritative and capable of leading a team.
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They prepare and oversee the management and allocation of operations budget.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Field Operations Manager jobs
An Operations Manager Looks for Efficiency.
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Field operations managers also make sure targets are achieved.
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Operations Leaders are Effective at Supply Chain Management.
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field operations managers do more than simply manage field representatives' day-to-day activities.
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Suggest skill development programs
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Step 3: View the best colleges and universities for Field Operations Manager.