2 Candidate Experience Coordinator Jobs in Medford, MA
Agero is Hiring a Candidate Experience Coordinator Near Medford, MA
About Agero:
Wherever drivers go, we're leading the way. Agero's mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients' relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we're pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit www.agero.com.
About the Role
The Candidate Experience Coordinator plays a crucial role in owning Agero's recruiting process from start to finish as well as providing an exceptional experience to all stakeholders involved at each stage. This position is all about making a positive impact! The Candidate Experience Specialist has an important voice in how we think about best practices and will have the opportunity to engage with leaders at all levels of the organization.
Think this role is for you? We are looking for someone who is curious, ambitious, incredibly well organized, self motivated, detail-oriented, friendly and a great communicator who is easy to partner with. You will own the outcome of ensuring all candidates have a clear, concise and consistent recruiting process from viewing a job posting to accepting an offer.
Lastly, this hire is passionate about OWNING something big and is dedicated to taking our candidate and stakeholder experience to the next level.
Key Outcomes:
- Build and invest in relationships across HR and partner groups
- Learn and further optimize the TA Systems & Processes
- Ownership of the interview scheduling process, onboarding process, and experience program
The Day to Day:
- Provide a high touch experience to all stakeholders interacting with the TA team, including candidates, interviewers, managers, and partners.
- Crisply execute the interview scheduling process
- Collaborates with the larger People Team to facilitate a seamless onboarding process for new employees.
- Continue to drive our point of view on a superior experience and come with fresh ideas for becoming the market leader
- Drive daily recruiting operations
- Understanding of technology and tool sets to drive efficiency and automation opportunities
Skills and Experiences:
The ideal candidate in this role will be customer oriented with strong organization skills, the ability to manage multiple high priority tasks with tight deadlines, expertise in problem solving, while maintaining an impeccable attention to detail and accuracy. Additional qualifications are:
- Bachelor's Degree
- 1 year experience with Tech and Tool experience (Greenhouse ATS is a plus)
- Experience in a people facing role (customer service, recruiter, hospitality industry as examples)
D, E & I Mission & Culture at Agero:
We are all Change Drivers at Agero. Each day, we speak to thousands of drivers and tow professionals across one of the most diverse countries in the world. Our mission to safeguard drivers on the road, strengthen our clients' relationships with their drivers, and support the communities we live and work in unites us together as one force driving positive change.
The road to positive change starts inside Agero. In celebrating each other's differences, we lift each other up and create space for innovation and community. Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue.
THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, RATHER TO ACT AS A GUIDE TO THE ESSENTIAL FUNCTIONS PERFORMED. MANAGEMENT RETAINS THE DISCRETION TO ADD TO OR CHANGE THE DUTIES OF THE POSITION AT ANY TIME.
To review Agero's privacy policy click the link: https://www.agero.com/privacy.
***Disclaimer: Agero is committed to creating a diverse and inclusive environment and encourages applications from all qualified candidates. Accommodation is available. Additionally, we offer accommodation for applicants with disabilities in our recruitment processes. If you require accommodation during the recruitment process, please contact recruiting@agero.com.
***Agero communicates with candidates via text for matters related to submitted applications, questions, and availability for interviews. If you prefer not to receive texts, you can contact Agero's recruiting team directly at recruiting@agero.com.
Job Summary
Full Time
$63k-79k (estimate)
04/23/2024
06/22/2024
agero.com
MEDFORD, MA
1,000 - 3,000
1972
DAVID P FERRICK
<$5M
Related Companies
The following is the career advancement route for Candidate Experience Coordinator positions, which can be used as a reference in future career path planning. As a Candidate Experience Coordinator, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Candidate Experience Coordinator. You can explore the career advancement for a Candidate Experience Coordinator below and select your interested title to get hiring information.
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