Position Impact:

The eCommerce Account Manager is responsible for managing and growing a portfolio of key Englewood Marketing Group (EMG) eCommerce and omni-channel accounts, with a special focus on selling products in the kitchen/home appliances and housewares categories. This role acts as the primary point of contact for a base of assigned accounts, working closely with eCommerce buyers and management to maximize sales and profits and drive distribution of EMG’s large product catalog of owned and distributed brands.

Essential Job Functions:

• Develop and maintain strong relationships with eCommerce buyers, category managers, and other decision makers – including the opening of new eCommerce accounts
• Negotiate terms, pricing, promotions, product assortment, and marketing initiatives to grow sales and profitability for EMG
• Collaborate with internal and external sales, marketing, and product teams to align on account strategies, on-site merchandising, and go-to-market plans
• Analyze data including point-of-sale, inventory, promotion effectiveness to identify areas of opportunity
• Present new product launches, product education, and sales presentations to buyers
• Work with brand and customer service teams to help resolve issues related to orders, shipments, inventory levels, product quality, and related matters
• Monitor competitive activity and provide market intelligence to internal and external teams
• Help to plan, forecast, and achieve monthly and annual sales & profit targets and meet or exceed individual account and brand goals

Required Qualifications:

• Bachelor's degree or equivalent work experience
• 3 plus years of account/brand management experience
• Excellent verbal and written communication skills
• Self-starter capable of working individually and as a team member
• Ability to interpret data and metrics to drive fact-based decision making
• Proficiency in Excel and related MS Office programs
• Willingness to travel to visit retailers or to company HQ, as needed (<5% travel)

Preferred Qualifications:

• Experience in eCommerce consumer products account or brand management, or an eCommerce buyer or role
• Strong understanding of the online kitchen/home appliance and housewares categories
• Online advertising and marketing experience
• A Digital Marketing/Content Background

Behavioral attributes:

ADA requirements:

Disclaimer:

The above statements reflect the general details necessary to describe the functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.