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Eyecare Partners
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Front Office Specialist
Eyecare Partners Mayfield, KY
$32k-42k (estimate)
Full Time | Ancillary Healthcare Just Posted
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Eyecare Partners is Hiring a Front Office Specialist Near Mayfield, KY

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.
Title: Front Office Specialist
Company: Clarkson Eyecare Kentucky
Location: Mayfield, KY
Training Provided – No medical/eyecare experience required!Pay: $13/hour, plus bonus incentives
Perks:
  • Full Benefits Package - Medical, Vision, Dental and Life Insurance
  • 401k Employer Matching
  • Paid Time Off and Paid Holidays
  • Competitive Base Pay Bonus
  • Optical Education Reimbursement
  • Paid Maternity Leave
Hours:
  • Full Time
  • Monday-Friday 7am-7pm, Saturday 7am-1pm
    • You will not work all of these hours, but you must have open availability to work any shift within these hours.
Requirements:
  • High School Diploma or GED Equivalent
  • Must have own vehicle and be insured, licensed driver in current state of residence
  • Favorable result on Background Check
  • Basic computer skills
  • Strong customer service skills
  • Excitement to learn and grow
Essential Functions:
  • Facilitate patient flow
  • Verify medical and vision insurances
  • Assist the doctor in preliminary testing
  • Effectively communicate with patients, doctors, and managers
  • Answer inquiries through phone, email, and in person requests
A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
Responsibilities:
  • Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
  • Provide exceptional customer service during every patient encounter (in person or via phone).
  • Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
  • Answer phones (both external and internal); assure prompt, courteous service at all times
  • Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
  • Double check insurance authorizations to ensure completion and build accurate flow sheets
  • Knowledge of common fees charged for common visits
  • Check out patients and collect correct payments
  • Manage patient flow in the office
  • Complete daily reconciliations / close day / countdown cash drawer
  • Comply with all company policies and procedures including HIPAA
  • General office duties and cleaning to be assigned by manager
Other Skills And Abilities:
  • Reliable transportation that would allow employee to go to multiple work locations with minimal notice
  • Ability to work weekends when applicable
  • Desire to gain industry knowledge and training
  • Demonstrates initiative in accomplishing practice goals
  • Ability to grow, adapt, and accept change
  • Consistently creating a positive work environment by being team-oriented and patient-focused
  • Commitment to work over 40 hours to meet the needs of the business
  • Ability to interact with all levels of employees in a courteous, professional manner at all times
  • High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience
Requirements:
  • Basic computer skills
  • Ability to read, analyze and interpret information
  • Favorable result on Background Check
  • Must have own vehicle and be insured, licensed driver in current state of residence
Preferred Knowledge/Skills/Abilities:
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • HIPPA: All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPPA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPPA Privacy Policies and Procedures.
Physical Requirements:
  • Regular bending, lifting, carrying, reaching and stretching
  • Ability to move throughout the office
  • Ability to remain standing for long periods of time
  • Lifting heavy boxes and accessing high shelves
  • If you need help performing these functions of your job, please contact the supervisor so that we may engage in the interactive process with you and find reasonable accommodation.
Work Environment:
  • Problem solves, reasons and resolves issues effectively
  • Use independent judgment and discretion
  • Meet customer expectations
  • Work under stress with interruptions and deadlines
  • Use computer effectively and view computer screen
  • Exhibit empathy in all situations
  • Work changing schedules to meet business demands
If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ancillary Healthcare

SALARY

$32k-42k (estimate)

POST DATE

06/10/2024

EXPIRATION DATE

07/05/2024

WEBSITE

eyecare-partners.com

HEADQUARTERS

DES MOINES, IA

SIZE

15,000 - 50,000

FOUNDED

2015

REVENUE

<$5M

INDUSTRY

Ancillary Healthcare

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About Eyecare Partners

EyeCare Partners is a large and fast growing family of Optometry and Ophthalmology practices. We provide the business support to medically minded practitioners and their teams, so they can focus on caring for their patients. What began as Clarkson Eyecare in Missouri/Illinois, has now grown to more than 550 locations in 18 states, which proudly operate under their locally recognized and respected brand names in each market. Our expanding network of practices is supported by our corporate office in St. Louis, Missouri. This experienced team of professionals oversees all business functions relat ... ed to running a successful doctor's office, including insurance credentialing and filing, human resources, product procurement, financial systems, marketing, information technology, call center, lens production, and more! Check our website for more information or career opportunities! More
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The following is the career advancement route for Front Office Specialist positions, which can be used as a reference in future career path planning. As a Front Office Specialist, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Specialist. You can explore the career advancement for a Front Office Specialist below and select your interested title to get hiring information.

If you are interested in becoming a Front Office Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Office Specialist job description and responsibilities

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Office Specialist jobs

Employers look for front desk skills on candidate resumes to help them decide whether a candidate has the right qualifications to support the daily operations of their business.

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Obtain On-the-Job Front Desk Training.

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Step 3: View the best colleges and universities for Front Office Specialist.

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