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Introduction:
We are seeking a friendly and organized Front Desk Clerk to join our team and provide excellent customer service to guests at our hotel. The Front Desk Clerk will be responsible for handling guest check-ins and check-outs, answering and routing calls, and handling a variety of administrative tasks. The successful candidate will have strong communication and customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Handle guest check-ins and check-outs, including verifying reservation details and collecting payment
Answer and route calls, including taking messages and transferring calls as needed
Handle a variety of administrative tasks, such as scheduling tours and activities, managing mail and packages, and maintaining accurate records
Ensure that the front desk area is clean and organized at all times
Provide excellent customer service to guests, including assisting with questions and needs and handling complaints and concerns
Other duties as assigned
Qualifications:
Minimum of 1 year of experience as a front desk clerk or in a customer service role
Strong communication and customer service skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and property management systems
Fluency in English is required; additional language skills are a plus
Perks:
Competitive salary
Paid time off
Medical, dental, and vision insurance
401(k) retirement plan (US only), Employer RRSP match (Canada only)
Professional development opportunities
Positive and supportive work environment
Part Time
$27k-35k (estimate)
11/08/2023
06/25/2024
The job skills required for Front Desk/Night Auditor include Customer Service, Microsoft Office, Flexibility, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk/Night Auditor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk/Night Auditor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk/Night Auditor positions, which can be used as a reference in future career path planning. As a Front Desk/Night Auditor, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk/Night Auditor. You can explore the career advancement for a Front Desk/Night Auditor below and select your interested title to get hiring information.