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Job Details
Description
Job Summary : Coordinates necessary Patient Financial services (PFS) action. Analyzes and resolves non-government credit balances.
Prepares daily bank deposits and completes reconciliations. Serves as liaison between the department and the collection agencies.
Prepares weekly bad debt transfers.
Service and Quality Standards :
Service
Is Customer focused
Anticipates customer needs
Adheres to customer service standards
Is Competent, caring and compassionate
Treats coworkers and customers with dignity and respect
Demonstrates competent, caring and compassionate behavior
to customers and coworkers
People
Is conversation conscious
Assures confidentiality of patient and employee information
Is positive in interactions with others
Is courteous and respectful
Inspires the trust of others
Acts in accordance with hospital policies, meets the requirements of the Code of Conduct, and identifies any conflicts of interest.
Quality
Is excellent in patient care and service
Demonstrates multidisciplinary cooperation
Assists in obtaining excellent satisfaction scores of feedback
Is safety conscious
Demonstrates safety consciousness and supports safety initiatives
Is involved with improvement efforts
Supports performance improvement
Seeks ways to improve systems and services
Shows commitment to improvement efforts
Meets mandatory educational requirements
Growth
Is a loyal ambassador
Demonstrates commitment to hospital mission and vision
Is active and involved
Supports hospital initiatives
Champions innovation and supports change
Is a positive role model
Fosters team cooperation
Finance
Is a good steward of hospital resources
Develops / uses efficient work methods
Is cost effective
Conserves organizational resources
Job Responsibilities :
Reviews and analyzes assigned non-government insurance and patient credit balances to determine necessary action steps need to resolve the credit balances.
Utilizes payor contracts and Contract Management to assist in analysis of credit balance. Interacts with insurance payors when necessary to determine appropriate action.
Qualifications
Education Requirements and Other Requirements :
Education Level : High school diploma or equivalent.
Certification / Licensure : N / A
Experience Requirements :
Previous experience in credit balance processing preferred.
Previous experience in commercial insurance billing and / or follow-up preferred.
Previous experience in hospital patient accounts experience preferred.
Office procedures and keyboarding minimum 50 wpm preferred.
Microsoft Word and Excel experience preferred.
Other computer and organizational skills preferred.
Meditech experience helpful.
Working Conditions : Exposure Category III : Tasks that involve no exposure to blood, body fluids, or tissues, and Category I tasks are not a condition of employment.
The normal work routine involves no exposure to blood, body fluids, or tissues. Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.
Physical Activity :
NA 0-25% 26-75% 76-100%
Lift / Carry X
Push / Pull X
Reach Overhead X
Climb X
Squat / Bend / Kneel X
Sit X
Stand X
Walk / Move About X
The most significant duties have been included in this description. Other duties may be assigned and the hospital has the right to modify this job description as needed to accurately reflect assigned duties.
Last updated : 2024-04-29
Full Time
Hospital
$39k-48k (estimate)
05/01/2024
06/21/2024
andersonhospital.org
MARYVILLE, IL
500 - 1,000
1977
KEITH PAGE
$50M - $200M
Hospital
The job skills required for Patient account analyst include Confidentiality, Patient Care, Initiative, Organizational Skills, Process Improvement, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient account analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient account analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient account analyst positions, which can be used as a reference in future career path planning. As a Patient account analyst, it can be promoted into senior positions as a Patient Accounts Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient account analyst. You can explore the career advancement for a Patient account analyst below and select your interested title to get hiring information.