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Description
General Purpose :
Contact existing customers to complete credit applications. This includes ensuring contact information is accurate, completing reference requests, and reporting.
Handle multiple files at one time. Work closely with the department Credit Analysts and Credit Managers. Contact customers, either via phone, fax, and / or email to collect past due funds owed to DFA.
Also perform and assume responsibility for some cash application (applying payments against open invoices).
Job Duties and Responsibilities :
Contact existing customers via fax, email, or phone in order to have them complete a credit application as part of our routine re-evaluation of existing accounts.
Confirm the accounts payable contact information
Perform general scanning of various documents
Send out reference request forms to both bank and trade customers listed on the credit application once the credit application is received
Run a D&B report (as well as possibly a Cortera and / or F&D report as well) on the customer in question
Once all the data is accumulated (., the credit application, one bank reference, three trade references, the D&B report, and possibly financial statements), transition the customer to another member of the Credit team so that credit limit decisions can be made
File or scan the data for the customer file
Identify accounts that have become delinquent and, depending upon several factors (tenure of the account, the number of past due invoices, the total $ amount owed and / or the past payment history of the customer, communicate via either email or phone call
Document activity within our collection software, and subsequently, follow up to ensure the customer followed through on their payment commitment
Bring to the attention of his / her supervisor accounts that did not follow through as promised
Perform duties in payment application. This responsibility may also require the Credit & Collections Specialist to contact the company in question
The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required.
Other duties may be assigned as required.
Requirements
Minimum Requirements :
Education and Experience
Knowledge, Skills and Abilities
An Equal Opportunity Employer
Last updated : 2024-05-13
Full Time
Consumer Goods
$42k-53k (estimate)
04/28/2024
06/21/2024
dfamilk.com
KANSAS CITY, KS
15,000 - 50,000
1998
Private
RICK SMITH
$10B - $50B
Consumer Goods
DFA manufactures and markets cheese, butter and dairy products to the food and beverage industry.
The job skills required for Collection specialist include Accounting, Customer Contact, Commitment, Attention to Detail, Listening, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Collection specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collection specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Collection specialist positions, which can be used as a reference in future career path planning. As a Collection specialist, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collection specialist. You can explore the career advancement for a Collection specialist below and select your interested title to get hiring information.
If you are interested in becoming a Collection Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collection Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collection Specialist job description and responsibilities
Specialists must first locate debtors and then attempt to collect payment by negotiating debt settlements.
01/29/2022: Springfield, IL
Collections Specialists are generally responsible for managing and collection all the outstanding accounts receivables form clients and customers.
03/15/2022: Ventura, CA
Collection Specialists keep track of accounts receivable.
03/22/2022: Lorain, OH
Specialists are responsible for establishing and maintaining various documents, reports and following regulation forms.
02/02/2022: Monroe, LA
Analyzed credit service bureau data as needed and recommended changes required to credit limit or collection actions.
03/28/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collection Specialist jobs
Collections specialists must be able to approach each conversation as a fresh start without carrying over any emotions from previous calls.
04/11/2022: Allentown, PA
Collections specialists are often entry-level professionals with minimal experience and education.
02/28/2022: Lexington, KY
If you want to take this path, you must have the ability to provide exemplary customer service, type and talk at the same time, be reliable, hardworking and willing to learn.
02/09/2022: Concord, NH
Collections specialists are often entry-level professionals with minimal experience and education.
02/07/2022: Waco, TX
A collection specialist should also understand how to overcome objections owing to the nature of the job.
01/27/2022: Bridgeport, CT
Step 3: View the best colleges and universities for Collection Specialist.