3 Jobs in Manhattan, NY
Barasch & McGarry - Lawyers for the 9/11 Community is Hiring a Client Relations Coordinator Near Manhattan, NY
JOB RESPONSIBILITIES:
- Complete assigned tasks, respond to incoming correspondences, and complete other requests promptly
- Guide clients through the World Trade Center Health Program (WTCHP) application process, submitting successful applications for clients on their behalf and serving as a point of contact for their Enrollment Status
- Conduct phone calls, emails, and text messages periodically to check on the clients’ health statuses
- Ensure the proper filing and recording of enrollment applications, medical records, and Certification Letters within our databases (Salesforce, electronic files, OneDrive)
- Maintain an excellent understanding of WTCHP Certification requirements and procedures
- Review new policies and provide written communication to clients on upcoming changes to the timeline of their cases
- Assist clients in obtaining their relevant medical records and initiating Certification Requests with the WTCHP and the NPN, MCA Sedgwick, with the goal of Courtesy Conversion in mind
- Document updates and serve as a point of contact for Certification questions with support from the Medical Specialist Team
- Collaborate with the Client Relations Supervisor on special projects as assigned
- Additional duties as required
- Must be available to be at the office or remote daily to ensure tasks are completed
- Excellent organizational skills and attention to detail
- Outstanding communication, formal writing, and people skills
- Knowledge of the industry’s legal rules and guidelines related to the VCF & WTCHP
- Familiarity with MS Office, Salesforce, and various business software
- Ability to strategize, respond, and adapt to frequent policy changes and solve problems
$60,000 - $65,000
WHO WE ARE : Barasch & McGarry is proud to be the nation’s leading advocate for the 9/11 community, representing more 9/11 victims than any other law firm. No one has filed more claims with the Victim Compensation Fund or helped more people enroll in the free World Trade Center Health Program. With their office just steps from Ground Zero, they felt the impact that day and continue to feel it today through their work with more than 25,000 members of the 9/11 community.
Barasch & McGarry is an equal opportunity employer, where employment is based upon personal capabilities and qualifications, in compliance with all applicable federal, state, and local fair employment practices laws. The Firm strictly prohibits and does not tolerate discrimination against team members, applicants, interns, or any other covered persons because of age, race, creed, color, religion, sex, including pregnancy, gender, actual or perceived gender identity or expression, transgender status, actual or perceived sexual orientation, national origin, alienage or citizenship status, marital status, familial status, caregiver status, military status, including past, current, or prospective service in the uniformed services, genetic information, victim of domestic violence status, sexual or reproductive health decision making, actual or perceived physical or mental disability or any other protected characteristic as established by law.
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Job Summary
Full Time
$60k-80k (estimate)
05/20/2024
06/13/2024
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