Four or more years of experience in cellular telecommunication systems, methodologies, devices, and processes.
Outstanding communication skills
o Ability to collaborate with customers, stakeholders, and suppliers to define expectations and mutual responsibilities.
o Ability to explain complex technical concepts and options to a non-technical audience and present them with solutions for service delivery.
o Excellent interpersonal, oral, and written communication skills and customer service.
o Desire and commitment to do all the above with a customer-service mindset.
o Demonstrates an intermediate working knowledge in Excel and Word
Proficiency with telecommunications mobility devices
o Four or more years of experience in cellular telecommunication systems, methodologies, devices, and processes.
o Strong working knowledge of cellular telephone applications, security, and data use controls.
o Intermediate knowledge of hardware and software integration and testing.