Description

PeaceHealth is seeking a Concierge - Volunteer Services for a Full Time, 0.80 FTE, Day position. The general salary range for this job opening at PeaceHealth is $17.00 – $23.26. The actual hiring rate is dependent upon several factors, including but not limited to, the job/position responsibilities, location, terms of the applicable collective bargaining agreement, education, training, work experience, seniority, work performance, etc.

Job Summary

Provide excellent customer service and facility information/directions by greeting those who enter the premises and ensuring their needs are met.

Essential Functions

• Provide exceptional customer service by standing visibly in the lobby to greet guests, patients, employees and vendors.

• Act as resource for lobby volunteers. Provide assistance to others that will ensure positive, professional customer experience.

• Give clear directions to persons and/or provide escort services to the desired location.

• Identify, issue proper ID, and direct vendors with appointments to the proper location.

• Support volunteers with the delivery of mail and/or flowers in accordance with established guidelines.

• Maintain adequate supply of wheelchairs in the lobby areas. Facilitate and/or provide wheelchair transportation as needed.

• Call Environmental Services and/or other various departments for assistance when necessary.

• Performs other duties as assigned.

Qualifications

Education

• High School Diploma Preferred or equivalent

Experience

• Preferred: Customer service, concierge or related experience

Credentials

Skills

• Excellent customer service and communication skills. (Required)

• Ability to give clear, concise directions. (Required)

• Ability to work independently or as part of a team. (Required)

• Basic computer skills (Required)

Department / Location Specific Notes

St. John's Medical Center:

Essential functions may include, but are not limited to:

• Measuring temperature of caregivers, providers, patients, vendors, and visitors.
• Documentation and logging of data in a computerized tracking system.

Working Conditions

Lifting

• Consistently operates computer and other office equipment.

• Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Sedentary work.

Environmental Conditions

• Predominantly operates in an office environment.

Mental/Visual

• Ability to communicate and exchange accurate information.

• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.

PeaceHealth requires a completed Primary Vaccine Series (e.g., 2 dose monovalent Pfizer, Moderna or Novavax series or 1 dose J&J vaccine series) or be Up to Date (receiving the most recent Pfizer/Moderna bivalent vaccine/booster) for COVID-19 vaccination prior to their start date. PeaceHealth has a medical and religious exemption request process for those that are unable to receive the COVID-19 primary vaccine series due to medical/religious reasons. For caregivers that will be working in Oregon there is a personal vaccine exemption form that may be requested.