Description

First Choice Coffee Services is on a mission to take over the world with our Office Coffee services by providing unbeaten levels of customer service and supplying the best Office Coffee choices. For nearly half a century, First Choice Coffee Services has provided premium office coffee solutions to businesses throughout the United States.

We are actively looking for a Service Technician to join our team! If you thrive in a fast-paced environment and have the drive and passion to succeed, come join our winning Team!

This is a full-time, Monday through Friday position.

What you'll be doing – The Role:

Perform scheduled and unscheduled service activities, including emergency service calls, preventive maintenance, installations, and equipment removals at customer locations.

• Understand the specifications, products, and service requirements for all accounts.
• Instruct customers on the proper use of equipment, respond to inquiries from customers about equipment, and communicate customer inquiries to appropriate First Choice staff.
• Complete all service calls and related paperwork in an accurate and timely manner.
• Maintain proper parts inventory for assigned service vehicle and inventory parts on a monthly basis.
• Turn in money, checks, receipts, and other documentation generated by customer service calls on a daily basis.
• Refurbish and repair coffee equipment for use at customer sites.
• Ensure that assigned service vehicle undergoes routine maintenance as needed, obey all traffic laws, and maintain a valid driver’s license.
• Assume route driver duties during vacation, extended leave, or other absence of regular branch delivery drivers; perform other deliveries as needed.
• Maintain and clean the service area.
• Receive, organize, and maintain parts for equipment.
• Prepare records such as service orders, product disbursement sheets, monthly inventory, and parts inventory in accordance with First Choice policies and procedures.
• Perform other duties as assigned by First Choice management

What’s in it for me? – The Benefits

• 401(k) and company matching
• Medical, Dental and Vision Insurance
• Life insurance
• Paid time off

Requirements

What you’ll bring – The Person:

• High school diploma or equivalent
• Past Experience is a plus