Job Description

(Open for Dinner Only)

The Front of House Manager at Tokyo Steakhouse is responsible for overseeing restaurant operations and staff, including the execution of all policies, procedures, programs and systems, while maintaining a great attitude, and promoting a fun and motivating team atmosphere. The FOH Manager is a confident, proactive and quick decision-maker who helps to support and motivate all team members on a daily basis to achieve company goals, exceed expectations and provide top-notch hospitality and dinner service.

Leadership and Team Development:

• Work to contribute to increasing sales goals year over year
• Interview applicants for selection in hiring, ensuring all positions are staffed, when and as needed, and labor cost objectives are met.
• Uphold rules and guidelines outlined in our onboarding package; Reinforce throughout the hiring, on-boarding, training, coaching and evaluating for growth process.
• Be an effective coach, elevate the team for growth; assist team in reaching goals, provide direction to employees regarding operational and procedural issues.
• Train and manage team members in a manner that exceeds guest expectations and maximizes retention
• Schedule labor as required by anticipating business levels

Operations:

• Monitor, reinforce and ensure that food safety procedures are executed according to policy and health/sanitation regulations
• Manage food, labor, material costs, and other controllable expenses
• Execute policies and procedures for the control of cash, property, product and equipment
• Ensure team members have the right tools, knowledge & equipment required to do their jobs effectively
• Monitor inventory levels through ordering to ensure product availability
• Manage and maintain safe working conditions
• Anticipate and identify problems and recommend appropriate corrective actions
• Maintain efficient service, positive guest relations, and ensure products are consistent with quality standards

Qualifications:

• Neat, clean, professional appearance
• Able to communicate effectively with guests and team members
• Friendly and approachable demeanor
• Willing to follow orders
• Willingness to work a flexible schedule
• Exhibit a sense of urgency
• High level of confidence
• Very organized
• ServSafe Certification Preferred
• One year minimum prior restaurant experience

Company Description

Tokyo Steakhouse is a privately held restaurant that began in Salisbury, MD in 1999. Our Lewes, DE location opened in 2004. Team service is at the heart of what we do, not only because it ensures an outstanding experience for every guest, but also makes for a stress-free and engaging work environment. An affinity for teamwork and can-do attitude are musts to join our team. Thank you for your time and good luck!

Tokyo Steakhouse is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability or veteran status.

Job Type: Full-time

Pay: $45,000.00 - $90,000.00 per year

Benefits:

• Employee discount
• Paid time off

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Restaurant Experience: 1 year (Required)

Ability to Relocate:

• Lewes, DE 19958: Relocate before starting work (Required)

Work Location: In person