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Community Connections for Children Job Description
Subsidy Specialist
Department/s Subsidy
FLSA Classification Non-exempt
Reports to Eligibility Manager (York) or Child Care Works Manager (Lemoyne)
Primary Contacts CCC staff, clients, child care providers, employers, CAO personnel, OIG personnel, DRO, other ELRC agencies and other community agency representatives
Job summary
The Subsidy Specialist works under the direct supervision of the Eligibility Manager (York) or Child Care Works Manager (Lemoyne) to determine client eligibility and redetermination for the Subsidy program. The Subsidy Specialist is a casework position for the agency. The Subsidy Specialist holds and demonstrates a strong belief in the mission and vision of the Child Care Works subsidized child care program and all CCC programs.
Summary of job responsibilities:
Maintains a thorough understanding and ability to interpret DHS policies and regulations
Provides information to parents and providers on the available funding for child care services and the eligibility criteria
Determines client eligibility and redetermination for subsidized child care services according to DHS regulations and policies using the PELICAN CCW database
Conducts client appointments for enrollment into the subsidized program, transfer of child care, or as needed by the client
Communicates closely with clients and providers daily
Maintains alerts and tracking system for client data in PELICAN CCW
Utilizes PELICAN CCW to maintain current and accurate case records for each family and child to assure program accountability
Maintains and reports on the waiting list activities
Creates and maintains spreadsheets for DRO, new applications, and flex scheduling
Provides coverage and back-up for co-workers
Attends and participates in agency and Subsidy staff meetings and appropriate training opportunities
Attends appeal and OIG hearings
Represents Community Connections for Children, Inc. and its programs at community events
Promotes and supports the mission, values and goals of Community Connections for Children, Inc.
Maintains high performance standards
Summary of additional TANF/Former TANF Job Responsibilities
Utilizes PELICAN CCW to maintain and process the CIS Inbox and Update box in accordance with DHS policy
Utilizes the CIS to inquire on client information
Reviews the clients AMR’s and EDP’s
Works closely with and maintain positive, collaborative relationship with CAO and EDSI
Attends bi-weekly DST meetings according to rotating internal schedule
Conducts large group meetings at EDSI on a weekly basis according to rotating internal schedule
Core Competencies
Ability to communicate effectively (both verbally and in writing) and work productively with a diverse population of internal and external clients
Ability to prioritize work effectively and appropriately among competing demands
Ability to independently plan, organize, and complete assigned work correctly and professionally within specified time frames
Ability to take initiative and work independently and be a positive team player
Excellent organizational skills and the ability to excel at details, multi-task and work under pressure
Understanding of confidentiality issues and ability to maintain a high level of confidentiality in all working relationships
Ability to interpret and apply DHS Child Care Works (Subsidy) regulations
Ability to maintain complete and accurate files and records
Demonstrates a commitment to safety and compliance
Exhibits sound decision making
Proficient computer skills in word processing and spreadsheets (MS Office preferred)
Minimum qualifications and experience
High school Diploma or GED
Associates or Bachelors’ Degree in Human Services or related area strongly preferred
Previous experience in a social service agency preferred
Bilingual preferred
Summary of Essential Job Functions:
Review client paperwork, determine eligibility for services, and re-determine eligibility
Conduct client meetings (individually or in groups)
Ability to communicate effectively with others both orally and in writing
Ability to handle a high volume of walk-in clients in a professional manner with a focus on providing excellent customer service
Ability to input, access, manipulate, and retrieve information from a computer, use a telephone and mobile phone
Ability to travel independently, with a reliable form of transportation, throughout York County and the Harrisburg area
Normal physical demands associated with work in an office environment, including lifting, bending, and carrying
Work schedule
Rotation Schedule: Weeks 1, 2, 3 – 8-hour shift Mon. – Fri., hours as assigned, ½ hour lunch break
Week 4 – 7.5-hour shift Mon. – Thurs., hours as assigned, ½ hour lunch break
Occasional evenings and weekends as needed
CCC is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, all terms and conditions of employment will be carried out without regard to race, creed, color, religion, gender, sexual orientation, nationality, marital status, age, disability, genetic information, veteran or family status or any other status or condition protected by applicable state or federal law except where a bona fide occupational qualification applies.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
Schedule:
Work setting:
Work Location: Hybrid remote in Lemoyne, PA 17043
Full Time
$82k-102k (estimate)
07/15/2023
09/19/2024
The job skills required for Subsidy Specialist include Customer Service, Initiative, Communicates Effectively, Confidentiality, Organizational Skills, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a Subsidy Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Subsidy Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Subsidy Specialist positions, which can be used as a reference in future career path planning. As a Subsidy Specialist, it can be promoted into senior positions as a Bookkeeping Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Subsidy Specialist. You can explore the career advancement for a Subsidy Specialist below and select your interested title to get hiring information.