3 Jobs in Lebanon, TN
Permobil is Hiring a Customer Experience Representative Near Lebanon, TN
Our Customer Experience department in Lebanon, TN is now looking for a Customer Experience Representative.
Key Tasks
- Serve as the primary point of contact for customer inquiries, effectively communicating information about products, pricing, warranties, and orders.
- Efficiently process orders, quotes, and customer requests, ensuring timely fulfillment and accurate documentation.
- Address and resolve customer complaints by identifying issues, proposing solutions, and following through to ensure complete resolution.
- Establish and nurture professional relationships with our provider network, end-users, and colleagues, fostering a trusted and collaborative environment.
- Engage in proactive communication with dealers and customers, including making outgoing calls and responding to email inquiries.
- Generate and analyze daily data reports to support customer needs and company objectives.
- Maintain a good attendance record, demonstrating reliability and commitment to the role.
- You’ll make a difference. Every day
- You’ll make your mark as part of our future
- You’ll feel welcome from day one
- You can have a lifestyle you love
Your Background
- 4 year degree in business from an accredited college or university or,
- 2 year degree in business and 2 years of call center experience
- 4 years of call center experience relating to the medical device industry preferred.
- Ability to read and interpret documents such as safety rules, operating maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence. Ability to speak
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
- Intermediate personal computer skills, including electronic mail, routine database activity, word processing, spreadsheet, etc.
- Handle multiple tasks simultaneously
For information regarding Permobil's Privacy Notice, please visit privacy.permobil.com
Permobil is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please respect that we do not wish recruitment assistance or advertising, we decline calls from recruitment and advertising providers.
Please respect that we do not wish recruitment assistance or advertising, we decline calls from recruitment and advertising providers.
More About PermobilPermobil founder Dr. Per Uddén believed that helping people achieve the greatest level of independence is a basic human right and, for over 50 years, Permobil has held fast to that belief. Permobil is a global leader in advanced rehabilitation technology, passionate about better understanding our users’ needs and improving their quality of life through state-of-the-art healthcare solutions. Today, those solutions include power wheelchairs, seating and positioning products, power assist, and manual wheelchairs.
Permobil is part of Patricia Industries, a subsidiary of Investor AB, and is headquartered in Sweden. Permobil has 1600 team members in more than 15 countries around the world. For more information regarding the company’s storied history and complete product line, visit permobil.com.
Job Summary
Full Time
Medical Technology
$50k-65k (estimate)
02/05/2024
07/10/2024
permobil.com
LEBANON, TN
200 - 500
1973
Private
LARRY JACKSON
$50M - $200M
Medical Technology
Related Companies
About Permobil
Permobil develops and markets electric wheelchairs in the United States.
The job skills required for Customer Experience Representative include Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Experience Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Experience Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Experience Representative positions, which can be used as a reference in future career path planning. As a Customer Experience Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Representative. You can explore the career advancement for a Customer Experience Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Representative job description and responsibilities
Collaborated with various team members across departments to problem solve and exceed customer expectations.
02/09/2022: Asheville, NC
Customer experience representative also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
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Customer experience representative document their exchanges with clients, often using customer relationship management software.
02/20/2022: Atlantic City, NJ
They generally need to know how to create and update tickets and how to search for customer records.
12/25/2021: New Bedford, MA
Customer service representative listen to or read about customer problems and suggest solutions.
02/09/2022: Allentown, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Representative jobs
Customer service representatives must have distinct personalities.
02/05/2022: Norwich, CT
Most customer service representative jobs require candidates to complete on-the-job training.
02/13/2022: Burlington, VT
Customer service representative should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
02/15/2022: Appleton, WI
The person needs to know when to ask for referrals or reviews from customers.
01/29/2022: Winston Salem, NC
Customer experience representative must be patient and polite, especially when dealing with difficult or angry customers.
12/27/2021: Baltimore, MD
Step 3: View the best colleges and universities for Customer Experience Representative.
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