Job Description:

We are looking for a friendly and organized individual to join our team as a Host/Hostess. In this role, you will be the first point of contact for our guests, responsible for providing a warm welcome and ensuring they have an exceptional dining experience from the moment they arrive.

Responsibilities:

• Greet guests as they enter the establishment with a warm and welcoming demeanor.
• Manage the seating chart and coordinate seating arrangements to optimize the flow of guests and ensure efficient service.
• Answer phones and take reservations or provide information about wait times.
• Escort guests to their tables and present menus.
• Monitor the dining area to ensure that tables are cleaned and reset promptly.
• Communicate effectively with servers and kitchen staff to manage seating and accommodate special requests.
• Assist in managing the waitlist during peak times, providing accurate wait time estimates and keeping guests informed of their status.
• Handle guest inquiries, requests, and complaints professionally and promptly, escalating to management when necessary.
• Maintain cleanliness and organization of the host/hostess stand and lobby area.
• Assist with other duties as assigned by management.

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Expected hours: 15 – 40 per week

Benefits:

• Employee discount

Shift:

• 10 hour shift
• 12 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• No weekends
• Rotating weekends
• Weekends as needed
• Weekends only

Ability to Relocate:

• Oak Lawn, IL 60453: Relocate before starting work (Required)

Work Location: In person