35 Jobs in Las Vegas, NV
Morgan & Morgan, P.A. is Hiring a Remote Remote Call Center Representative
Summary
Do you naturally portray empathy and kindness towards others in their time of need? Do you prefer helping the people and not the powerful?
If you said YES to both, then our Case Consultant role might just be for you.
Our firm is looking for full time virtual customer service professionals in the Las Vegas area who are passionate about helping people and dedicated to providing consistent first-classcustomer experience. Our clients call us when experiencing traumatic situations and our Case Consultants are the first line of communication they have with our firm. The proper candidate will support the Case Control Center’s core values by operating with PURPOSE- Passion, Unity, Respect, Persistence, Opportunity, Success, and Excellence
Our ideal candidate will be able to work 12:30PM to 9:00PM PST, Monday to Friday with weekend availability and have minimum internet connection speeds of 300 MBPS DOWNLOAD AND 30 MBPS UPLOAD
If you believe in helping others, have a strong sense of empathy for those in need, treat others with kindness and respect, and are looking for a career, then we want to talk to you!
Position Starts at $15.00/hr Monthly Incentives with an average of $800. Join the team today and receive a $250 sign-on bonus! You must be employed with the company for a minimum of 90 days to receive this special offer.
Responsibilities
- Conduct consultations to potential clients calling into the firm and determine if we are able to help the client
- Collect and input adequate data regarding prospective cases
- Resolving client issues in a professional manner
- Accept inbound calls and place outbound calls
- Send and obtain signed retainers via email or text
Qualification
- High school diploma or GED is required; college preferred
- Excellent oral communication, comprehension and critical-thinking skills
- Comfortable in a high call volume environment
- Outgoing personality
- Ability to multitask and learn quickly
- Ability to thrive in a virtual team environment
- Ability to type at least 35 WPM with excellent writing skills while navigating through multiple software applications
- Salesforce experience preferred
This position is a Work From Home position:
- Must be able to provide a distraction free environment (no pets, TVs, children, etc. during scheduled work time)
- Must live in Las Vegas, Nevada area
- Must be willing and able to pass Internet Speed Test of 300 Mbps download/30 Mbps upload speed before interview.
- The understanding that although this is a Work from Home position, this position can move in office.
#LI-CO1
Job Summary
Full Time
$32k-41k (estimate)
05/27/2024
07/26/2024
The job skills required for Remote Call Center Representative include Customer Service, Oral Communication, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Remote Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Remote Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Remote Call Center Representative positions, which can be used as a reference in future career path planning. As a Remote Call Center Representative, it can be promoted into senior positions as a Contact Center Representative II - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Remote Call Center Representative. You can explore the career advancement for a Remote Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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