Patient Care Receptionist

Hearing Health Center, an Audiology practice in beautiful Lansing, MI is in search of a Front Office Staff/Patient Care Coordinator. This is a full-time opportunity which offers a competitive hourly wage, a professional atmosphere, and opportunities for growth. We are also open to hiring the right person who would be interested in part time if necessary.

Our mission at the Hearing Health Center is to change lives through excellence in hearing healthcare, with a focus on personalized services and commitment to our community. Our environment is lively, rewarding, and challenging. We believe in always fostering, supporting, and incentivizing our staff’s personal, professional, and financial growth through the practice. We are committed and dedicated to the success of our team members.

The successful candidate will be a kind, friendly, enthusiastic, and compassionate individual, eager to join our patient-centered and community-oriented practice, providing excellent support and contributing to the success of the team!

Responsibilities include:

• Warmly greeting patients and other visitors
• Answering phones in a prompt and courteous manner
• Outbound calling to current and prospective patients
• Entering and updating all patient information including intake and insurance forms
• Scheduling appointments
• Receiving funds and processing payments
• Maintaining excellent working relationships with patients, vendors, colleagues, etc.

Qualifications:

• Good verbal and written communication skills, including intermediate level of computer literacy. Eye for accuracy and details. A welcoming customer service orientation.
• Professional level listening and problem-solving skills.
• Strong ability to prioritize, multi-task and stay organized.
• Must have consistent, punctual, and reliable attendance.
• At least 3 years of experience in a healthcare or office setting.
• Minimum high school diploma.

Benefits:

• Generous hourly pay
• Team based bonus pay
• Health insurance for full-time employees
• Professional development opportunities
• Flexible schedule

If you are looking for a professional, challenging, stimulating environment and meet the above criteria, please apply now!

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 37.5 per week

Benefits:

• Health insurance
• Paid time off
• Retirement plan

Healthcare setting:

• Clinic

Schedule:

• Day shift
• Monday to Friday
• No weekends

Experience:

• Computer skills: 3 years (Preferred)
• Medical Office: 1 year (Preferred)

Ability to Relocate:

• Lansing, MI 48912: Relocate before starting work (Required)

Work Location: In person