In this role, you will be responsible for providing exceptional customer service, assisting customers with their inquiries and purchases, and maintaining the overall appearance and cleanliness of the store.

This is a great opportunity to work in a fast-paced retail environment and make a positive impact on our customers' shopping experience.

Position Summary :

Seeking Customer Service and Billing associate with strong phone skills to join our team. The ideal candidate must manage time wisely and efficiently as there is a high volume of work to be completed.

Must be reliable with a solid work ethic, willing to learn and work within a team. Position is full-time in season with the ability to participate in the NYS Shared Work program in the off season with reduced hours.

Experience :

2 years similar experience required

Compensation :

Salary commensurate with experience

Job Type : Full-time

Pay : $18.00 per hour

Requirements :

A self-motivated team player with the natural ability to communicate in person and over the phone with both, customers and internal departments.

• General office duties include, but not limited to answering phone and making phone calls and / or emailing customers.
• Ability to answer customer questions as efficiently as possible as there is a high volume of calls.
• Detail-oriented with ability to multi-task and prioritize.
• Organizational skills are key, as workload involves a close attention to accuracy.
• Since you will be using technology to expedite your work, knowledge of Great Plains software or similar is preferred.
• Must be flexible to rotate working 1 / 2 days on Saturdays in season. A schedule will be provided in advance.

Benefits : 401(k)

401(k)

401(k) matching

Dental insurance

Flexible schedule

Health insurance

Paid time off

Vision insurance

Parallel Employment is an Equal Opportunity Employer.

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Last updated : 2024-05-26