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Shift Leader
$26k-35k (estimate)
Full Time | Restaurants & Catering Services 4 Months Ago
Save

Operation Brain Freeze is Hiring a Shift Leader Near Lancaster, NY

Pay Range: $16.00-$18.00 / hour 

You are applying for a job with a franchisee of the Dairy Queen® system and not American Dairy Queen Corporation or International Dairy Queen, Inc. Franchisees are independent business owners. The franchisee of this restaurant will be your employer if you are hired and will make all hiring, wage, hour, and other employment-related decisions."

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen® brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service, we would love to hear from you! Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

Job Functions:

· Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance

· Enthusiastically greet and welcome fans to the Dairy Queen brand

· Strive to exceed fan expectations and deliver fan first service through timely and quality service

· Assist in the management of specific areas of the restaurant during scheduled shifts

· Pace the crew to high levels of performance by understanding the importance of speed of service and resolve bottlenecks in work flow

· Assist the GM and Assistant Manager(s) with training and coachingdq crew members to build a highly skilled and productive team

· Ensure that the restaurant is properly organized and staffed

· Create and maintain a positive, safe, clean, and inviting environment for fans and team members

· Calmly solve fan concerns and embrace Dairy Queen's service recovery standards

· Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members

· Models performance standards for all team members and work stations

· At all times exhibit a genuine passion for excellence

· Perform other duties as assigned by management

Requirements:

· Minimum 6 months of high volume quick service restaurant experience required

· High School diploma or equivalent

· Must be capable of supervising specific areas of the business in a fast-paced environment

· Strong knowledge and application of safe food handling practices

· Must be ServSafe® certifiable

· Highly organized and detail oriented

· Work well under pressure packed situations while maintaining a great attitude

· Comfortable standing for entire shift and able to lift 50 pounds

· Exhibit good manners, proper personal hygiene, and promptness

Have fun and maintain a positive attitude at all times!

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$26k-35k (estimate)

POST DATE

01/16/2024

EXPIRATION DATE

07/21/2024

WEBSITE

dqrochester.com

HEADQUARTERS

Rochester, NY

SIZE

<25

INDUSTRY

Restaurants & Catering Services

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The following is the career advancement route for Shift Leader positions, which can be used as a reference in future career path planning. As a Shift Leader, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Shift Leader. You can explore the career advancement for a Shift Leader below and select your interested title to get hiring information.

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