Job Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to clients, resolving inquiries, and promoting company products or services.

Responsibilities:
- Respond promptly to customer inquiries via phone, email, or chat
- Handle and resolve customer complaints in a professional manner
- Provide information about products and services
- Upsell products or services to customers when appropriate
- Conduct outbound calls for follow-ups or sales campaigns
- Perform data entry tasks accurately and efficiently

Qualifications:
- Previous experience in customer service is preferred
- Excellent communication skills in English
- Ability to analyze situations and provide effective solutions
- Strong phone etiquette and active listening skills

This position offers the opportunity to work in a dynamic customer service environment, develop valuable skills, and contribute to the success of our team.

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• On-the-job training
• Paid time off
• Professional development assistance

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Education:

• High school or equivalent (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Lamar, MO 64759 (Required)

Ability to Relocate:

• Lamar, MO 64759: Relocate before starting work (Required)

Work Location: In person