POSITION PURPOSE :

Maintain good customer relations and support the Plant Manager.

DUTIES AND RESPONSIBILITIES :

1. Take daily counts of inventory

2. Answer customer calls

3. Contact route driver and distributor of service needed in the field

4. Help control and maintain ALL vault load outs and load sheet

5. Verify company route returns and load outs

6. Responsible for company route money verification

7. Help control the cleanliness of dock office and dock loading area

8. Make and assume other duties and responsibilities required or assigned by management.

9. Adhering to the Code of Business Ethics is essential. We value honesty and integrity above all else and we expect our employees to be committed to the highest ethical standards.

ESSENTIAL MENTAL FUNCTIONS AND SKILLS

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals

Ability to work in a constant state of alertness and safe manner

Ability to work in an unfatigued state

Ability to accurately gauge lengths of time and distance

Ability to quickly store and recall instructions in one’s short term memory

Ability to concentrate and perform tasks involving high levels of cognitive function and judgment

Ability to cope with sudden changes in surrounding and / or emergency situations and / or alarms

Demonstrate a caring, committed and concerned attitude about safety

Possess fast reflexes and unimpaired coordination and ability to rapidly respond to stimuli

Not mentally or physically impaired from any cause that can adversely affect ability to safely and competently perform required functions

Ability to take prompt and appropriate response to operating conditions

CONTACTS :

Internal : Plant Engineer & other dock personnel

OPERATING RESPONSIBILITIES :

Work performed has some variety but generally routine. Judgment must be used in handling cash and checks, pricing, rotating and ordering stock.

Errors could result in stock returns, lost customers and accounting problems.

SUPERVISORY RESPONSIBILITY :

No lead or supervisory duties.

EDUCATION AND EXPERIENCE :

High school diploma or equivalent. Must be able to read, write and calculate basic math. Minimum three months of retail experience.

Must be able to operate cash register and use calculator (not by touch).

WORKING CONDITIONS / PHYSICAL REQUIREMENTS : Must be able to bend, lift and carry objects to stock shelves and on occasion move and cut block ice.

Non-air conditioned work area with one open side exposed to temporary changes going in and out of cooler and vault. Hazards consists of working in unsecured area, slippery floors, temperature changes, heavy weights 300 lb block ice and use of saw to cut ice.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms.

The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

Last updated : 2024-05-29