KnowledgeJob Description:

CubX is an innovative and evolving IT company focused on new technologies and ideas to simplify everything about technology. As a fast growing company, CubX is seeking motivated Tier 1 IT Technicians to join the team and help us reach the eventual goal of revolutionizing the industry.

Our clients are our friends, not just tickets! Our level of care and thoroughness matters not only to our clients, but to our team as a whole.

Competencies:

• 1-2 YR or more experience in Level 1 Helpdesk
• Knowledge in:
• Intune
• Office 365 applications
• Office 365 Compliance Center
• Office 365 Security Center
• Email security and configuration
• OneDrive
• Basic Azure knowledge
• Basic Desktop troubleshooting
• Basic Networking knowledge
• Printer troubleshooting
• Hardware Troubleshooting

Expected responsibilities:
* Managing and staying on top of your workload
* Maintaining a helpful and friendly relationship with the clients
* Keeping your tickets up to date
* Assistance with project/onsite work
* Occasional after hours on-call support
* Proactively identifying and resolving issues

***Please ensure all questions are filled out and all skills test and phone/video screenings that indeed sends out are completed otherwise your application will be rejected****

This position offers the opportunity to work in a dynamic IT environment with room for growth and professional development. If you are passionate about IT support and possess the required skills, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years

Schedule:

• Monday to Friday
• On call

Application Question(s):

• Why do you feel that you are fit for this position? (required)
• What is your desired pay range (required)
• Describe in detail the networking equipment you are proficient with and what your depth of knowledge is with each one (required)
• Describe your experience in Office365 Administration (what did you use it for, and what is your experience with it) (required)

Ability to Commute:

• Lakewood, NJ 08701 (Required)

Ability to Relocate:

• Lakewood, NJ 08701: Relocate before starting work (Required)

Work Location: In person