Job Title : Freight Broker (C2G)

Location : Lake City, FL

Position Type : On-Site

Salary : $50k-100k

Commission or Bonus Structure : Yes

Benefits : Yes

Position Overview : We are looking for experienced C2G brokers to join our team as individual contributors in a new market and build a local team.

This role involves establishing a brick-and-mortar location, with the candidate responsible for building and managing the office while corporate handles P&L.

Job Description : As a Freight Broker, you will act as a liaison between our customers and freight carriers. You will secure new accounts, facilitate information and documentation sharing, and communicate with drivers to track load statuses.

Key Responsibilities :

• Act as a liaison between customers and freight carriers, facilitating effective communication and collaboration.
• Secure new accounts by actively prospecting and identifying potential customers in need of freight services.
• Maintain current knowledge of freight carrier services, rates, and regulations to provide accurate and up-to-date information to customers.
• Expedite the sharing of information and documentation between customers and carriers, ensuring seamless coordination of shipments.
• Track the status of loads by communicating with drivers, monitoring delivery schedules, and addressing any issues or delays.
• Provide exceptional customer service by promptly addressing inquiries, concerns, and complaints, ensuring customer satisfaction and retention.
• Negotiate rates and contracts with freight carriers to ensure competitive pricing and favorable terms for customers.
• Coordinate and schedule shipments, considering customer requirements, carrier capabilities, and delivery deadlines.
• Monitor and analyze market trends, competitor activities, and industry developments to identify opportunities for business growth.
• Collaborate with internal teams, such as operations and logistics, to optimize processes and streamline operations.
• Maintain accurate and detailed records of customer interactions, transactions, and shipments using appropriate systems or software.
• Prepare and present reports on sales activities, customer feedback, and performance metrics to management.

Qualifications :

• Minimum of 3 years of experience in a 3PL environment.
• Proven track record of exceeding revenue and margin goals.
• Ability to handle the entire sales cycle and experience in a cradle-to-grave environment, or past operations experience.
• Non-Solicits are acceptable.
• Ability to work independently, within a team environment, and a desire to find a long-term home.
• Comfort level with RFQs and the bid process, including onboarding of new accounts.
• Ongoing account management of customers.

How to Apply : Interested candidates are invited to submit their resume detailing your qualifications and experience.

Last updated : 2024-05-31