Must be able to effectively train all incoming Retail staff, provide continued support and remedial training for current Universal Bankers. Provides a welcoming environment, not only for our employees but also everyone that comes into a BCT location. While training new employees instill the Monster Service Principles in every aspect of training. Greeting and managing customers in a way that each customer feels welcomed. Must be able to effectively train new Universal Bankers to do all aspects of a teller position including accepting deposits, cashing checks, receives and pays out money, savings bonds, safe deposit box payments, accepting loan payments, issuance of cashier’s checks, money orders, and keeps records of money and negotiable instruments involved in financial transactions by performing the duties outlined below. Responsible for opening all types of customer deposit accounts, file maintenance of Certificates of Deposit, handling IRAs, performs general record keeping, and overseeing safe deposit box operations. Fills out forms, determines charges for service requested, prepares change of address records, orders check. Position requires excellent customer service and knowledge of banking activities. The individual must be flexible in their work schedule and be willing to travel to all branches to provide training when needed. This could be required on a Saturday during normal business hours.