Job Profile:

The Accounts Receivable and Billing Specialist based in Karachi will be supporting the ANZ region. This role will need to commence at 5:00 am Pakistan Standard time, for a standard 8 hour work day to interact with stakeholders in Australia. The role can be remotely based, or the candidate may come into the office at their discretion.. This role will primarily focus on managing accounts receivable processes, including billing, collections, and customer payments, with a smaller portion of time dedicated to accounts payable and bank reconciliations.

Responsibilities:

• Manage the billing process, including the generation and distribution of accurate and timely invoices to customers.
• Respond to customer inquiries and resolve issues related to billing, payments, statements, and credit notes via email and phone calls.
• Conduct regular follow-ups with customers to ensure timely payment of outstanding balances and resolve any billing discrepancies or disputes.
• Perform daily debt collection activities, including contacting customers with overdue payments and maintaining records of collection efforts.
• Monitor and maintain customer payment accounts, including updating payment methods, following up on failed or expired payments, and processing payment rejections.
• Prepare and distribute monthly statements to customers, reconciling accounts and identifying any discrepancies.
• Assist with accounts payable tasks, including processing vendor invoices and issuing payments as needed.
• Conduct monthly bank reconciliations to ensure accuracy and completeness of financial transactions.

Qualifications for success:

The ideal candidate for the role will possess the following characteristics:

• Bachelor's degree in accounting, finance, or related field preferred.
• Proven experience in accounts receivable, billing, or related financial roles.
• Strong understanding of billing processes, collections, and accounts receivable principles.
• Excellent communication skills, with the ability to effectively interact with customers and internal stakeholders.
• Detail-oriented with strong organizational and time-management skills.
• Ability to work independently and prioritize tasks to meet deadlines in a fast-paced environment.
• Proficiency in accounting software and Microsoft Excel.
• Experience with debt collection practices and customer payment maintenance is preferred.