Overview

Top Reasons to Work With GHG

• We are one of the Nation's 101 Best and Brightest Companies to work for
• You’ll have the opportunity to work with a team that is fun, high-energy, and passionate guest experience
• You will utilize your skills and experience with a company that is dedicated to excellence and upward career mobility

Responsibilities

What You’ll Be Doing

• Inspect work of Room Attendants and Houseperson to ensure cleanliness of guest rooms and floors to Radisson standards. 
• Identify and process all maintenance requests through effective communication on radio and Asset Essentials, ensuring proper Opera room statuses and follow-up. 
• Design and implement new standards as necessary. Ensure training documents are updated regularly. 
• Assist Housekeeping staff when needed, including but not limited to: making beds, replenishing linens, cleaning bathrooms and halls, and vacuuming
• Provide effective feedback to all staff to ensure quality. Track performance issues, draft written coachings and counselings, delivering to team members as needed following HR standards.
• Take periodic inventories of service areas and Housekeeping storage, assisting with placing orders and submitting POs as needed. 
• Maintain professionalism while communicating and delegating tasks through the radio, email, or in-person. 
• Assist with interviewing and selecting candidates. Take ownership of onboarding and training new team members, in partnership with Housekeeping Managers and other trainers. 
• Be able to deliver feedback in a positive manner and lead the team with enthusiasm. 
• Utilize downtime to self-inspect the guest room floors, guest rooms, elevators, and service areas to ensure cleanliness and conditions standards are excellent.
• Assist with writing employee schedules as needed. 
• Attend hotel operations meetings as needed, taking notes and contributing. 
• Assist with tracking and management of Housekeeping budget and expenses. Make smart financial decisions to promote the success of our department and business. 
• Drive the culture and core values of GHG, with a focus on promoting our strategy plans and the vision of our leadership and owner. 

Qualifications

What You Need for this Position

• 2 of Housekeeping leadership experience preferred 
• Outstanding cleaning ability
• Demonstrated record of reliability and responsibility
• Flexible schedule and ability to average 5 shifts, 40 hrs per week
• Able to stoop and bend
• Able to lift up to 40 pounds
• Able to work safely with potentially dangerous chemicals and equipment
• Able to comply with safety and health code standards
• Able to handle responsibilities that require repetitive motion tasks

What’s in it for You

• 401k with contribution match (Full-Time option)
• Medical/Dental/Vision (Full-Time option)
• Health and Wellness reimbursement
• 10% Discount on GHG outlets
• Complimentary Meal Break
• Discounted Hotel Rates