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Tennessee Cancer Specialists, PLLC
Johnson, TN | Full Time
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Patient Services Coordinator (Kingsport)
$45k-55k (estimate)
Full Time | Hospital 1 Week Ago
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Tennessee Cancer Specialists, PLLC is Hiring a Patient Services Coordinator (Kingsport) Near Johnson, TN

We can’t do it without YOU! Do you want to apply your experience, skills and education in a way that makes a meaningful and lasting difference in the lives of our patients and their families? At Tennessee Cancer Specialists, it is the privilege of our employees to walk with our patients and their families as they move along the journey of fighting cancer. Whether you are working directly with patients in one of our clinics or in a support role, you are an important part of our mission to deliver the highest quality, compassionate care. Our 200 employees make up the teams at our 15 different East Tennessee locations and have helped us achieve the Top Workplaces award two years running for the greater Knoxville area!
As a Patient Services Coordinator, you will assist our patients through the check-in and/or check-out process so they can have a positive and consistent experience from the moment they walk in the door.
Here's What Might Happen On a Typical Day…In this position you will be the first friendly face that will help our patients through their experience at our clinic. Your upbeat and helpful attitude will consistently provide our patients with a positive first impression.
While certain parts of your day will be very routine, the challenge of this position presents itself in the number of patients that come through our clinic in a day. Preparation and superior organization skills will allow you to navigate through our hectic schedule effectively.
Experiences That Matter…
  • Your professionalism allows you to greet and build rapport with our patients while also completing the check-in process in a timely manner. This in turn allows you to provide quick notification to our clinical staff when a patient has arrived.
  • In conversations with our patients, both on the phone and in person, you will provide red carpet customer service through your willingness to ask appropriate questions to assess the patient’s needs and provide all necessary information.
  • You will use your knowledge of our processes to effectively collect copays and patient balances as necessary and provide receipt of payment back to patients.
  • During the check-out process, you will coordinate with patients and clinical staff to provide appointment scheduling that is both convenient for patients and in accordance with physician and/or office guidelines.
  • Your knowledge of Electronic Medical Record (EMR) systems and other medical office technology will provide the background needed to navigate, effectively chart patient information, and communicate with other staff members within the EMR.
  • Keeping the lobby and desk area tidy is a must for someone who possesses your level of organization skills.
  • Your go-getter work ethic will have you ready to jump in and help out with any additional tasks.
For Your Safety, Keep This In Mind
  • The position will require sitting for long periods of time with occasional stooping, bending and stretching for supplies.
  • Any lifting should be limited to 40 pounds or less.
  • You will need sufficient manual dexterity for operating office equipment (keyboard, telephone, copier, etc.), and vision and hearing must be adequate for viewing computer screens for prolonged periods of time and hearing customers during in-person and telephone conversations.
We Feel This Position Requires These Basics
  • A high school diploma or equivalent is required, but an associate’s degree in a business-related field would be even better!
  • Your proficiency with computer systems and Microsoft Office (Outlook, Word, Excel, etc.) is a must.
  • Lastly, we feel that you will be most successful with at least one year of prior experience in a similar medical clinic position to provide you with the background needed for this position .
EOE/M/F/D/V/SO. We are a Drug-free Workplace.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Hospital

SALARY

$45k-55k (estimate)

POST DATE

05/22/2024

EXPIRATION DATE

06/09/2024

WEBSITE

tncancer.com

HEADQUARTERS

HARROGATE, TN

SIZE

50 - 100

FOUNDED

2002

TYPE

Private

CEO

TAMMY GASBAR

REVENUE

$10M - $50M

INDUSTRY

Hospital

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If you are interested in becoming a PATIENT SERVICES COORDINATOR, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a PATIENT SERVICES COORDINATOR for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on PATIENT SERVICES COORDINATOR job description and responsibilities

A patient services coordinator performs administrative and customer service duties at a medical facility.

01/13/2022: Grand Rapids, MI

Advising patients on whether they need to ask about escalating treatment for a condition based on their symptoms and response to any existing treatment plans.

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Evaluating the results of medical treatments with members of the hospital staff and monitoring the health of a patient throughout their care.

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Maintain heavy communications with patients, referring physicians, and other faculty and staff regarding patient care and administrative responsibilities.

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Maintains a legible supply of forms and appropriate office supplies required for daily activities. Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient's records. Other duties as requested or assigned.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on PATIENT SERVICES COORDINATOR jobs

A patient services coordinator with a commitment to continuing their education remains up to date with their knowledge of medical terminology and procedures so they can comprehensively explain a patient's options to provide them with the best possible car

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Many people who patient services coordinators work with may feel concerned or stressed, and speaking with a coordinator with a positive attitude can help to raise spirits.

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A good patient services coordinator educates patients about their health conditions and help them develop a plan to address their personal health care needs.

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Patient services coordinator should maintain a systematic referral log to correlate patient referrals to other specialists.

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A good patient services coordinator helps patients understand their medical situation and the options available to them.

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Step 3: View the best colleges and universities for PATIENT SERVICES COORDINATOR.

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