2 Jobs in Jenkintown, PA
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Temple University Hospital is Hiring a Call Center Specialist ( Jenkintown ,PA ) Near Jenkintown, PA
Description - ExternalServes as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services. Handles complex scheduling requests through various channels while utilizing numerous protocols and verification portals simultaneously. Communicates via EPIC to physicians and staff on a daily basis. Provides appropriate and relevant information and facilitates requests within the designated timeframes based on urgency as defined per scheduling protocol. Assures compliance and integrity.
Education
High School Diploma or Equivalent (Required)
Bachelors Degree : in Marketing, Communications or Healthcare. (Preferred)
Experience
2 Years experience in customer service. (Required)
General Experience in a physician practice or call center environment (Preferred)
General Experience and prior knowledge in scheduling for physician office or radiology (Preferred)
General Experience and knowledge working in an Electric Medical Record System (EMR) (Preferred)
General Experience communicating in Spanish or other languages (Bilingual) (Preferred)
Job Type: Full-time
Pay: $19.00 - $22.50 per hour
Work Location: In person
Job Summary
Full Time
$38k-50k (estimate)
05/12/2024
05/13/2024
te.temple.edu
Wynnewood, PA
25 - 50
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The job skills required for Call Center Specialist ( Jenkintown ,PA ) include Call Center, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Specialist ( Jenkintown ,PA ). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Specialist ( Jenkintown ,PA ). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Specialist ( Jenkintown ,PA ) positions, which can be used as a reference in future career path planning. As a Call Center Specialist ( Jenkintown ,PA ), it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Specialist ( Jenkintown ,PA ). You can explore the career advancement for a Call Center Specialist ( Jenkintown ,PA ) below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Specialist job description and responsibilities
Administer various call center tools, provide required training and document all customer problems.
01/13/2022: Philadelphia, PA
Additionally, agents are responsible for making outbound calls to set appointments and gather survey data.
02/09/2022: Altus, OK
The most skilled call center agents have more than a way with words and access to relevant customer data.
01/23/2022: Worcester, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Specialist jobs
Provide knowledge management tools.
02/18/2022: Tuscaloosa, AL
Take lots of notes while on calls.
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Don’t be afraid to put a customer on hold.
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Take time with computer novices and the elderly.
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Continue learning hard skills on the job.
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Step 3: View the best colleges and universities for Call Center Specialist.
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