7 Jobs in Jefferson, TN
Foundever is Hiring a Client service representative Near Jefferson, TN
THIS IS A FULL TIME ON-SITE POSITION Sykes and Sitel are now Foundever!At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support, and warranty options.
All our calls are inbound calls only - no cold calling! We invest in our people by providing paid training along with growth and development opportunities;
for example, 84% of our managers are internal promotions!Responsibilities : Handle inbound service callsDrive customer satisfaction through voice, chat, and / or email communicationsNavigate through multiple systems and toolsOngoing training and skill developmentQualifications : Strong communication skills, including the ability to navigate between screens while assisting customersProblem-solver with a can-do attitudeEager to advance your career with a reliable companyEnjoy working independently and with a teamBenefits : 100% Paid Professional TrainingPay : $15 / hour to start, with up-skill opportunities up to $17 / hourMedical, Dental, Vision, and Wellness BenefitsEmployee Assistance Program (EAP)401K retirement plan with company matchEmployee discountsReferral bonusesInternal Mobility (84% of our managers are promoted within!)Role OverviewThe primary function of the role is to be the first point of contact for clients and deliver professional and high-quality customer service.
This could include dealing with customers, clients, or third-party contacts and complaints. You will be empowered to take initiative, as well as follow established procedures, processes, and systems to provide a resolution for the customer.
You’ll EnjoyAn award-winning culture built on 35 years of industry-leading experience and a commitment to improving the employee experience.
Enjoy working on site! You will thrive using your compassion skills to help customers, while our paid training and benefits help you prioritize your financial, physical, and mental well-being to give you a sense of purpose in your role.
About FoundeverFoundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for 750 of the world’s leading brands, from Fortune 500 companies to local startups.
We know every action taken, no matter how small, has a significant impact. Our employees savor the small moments and celebrate the big wins with our clients and with each other.
Value Conversation.Get to know us at www.foundever.com and connect with us on Facebook, LinkedIn and Twitter.EEOFoundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability / handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law.
The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors.
This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Last updated : 2024-06-18
Job Summary
Full Time
$43k-55k (estimate)
06/19/2024
09/18/2024
The job skills required for Client service representative include Customer Service, Communication Skills, Customer Satisfaction, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client service representative positions, which can be used as a reference in future career path planning. As a Client service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service representative. You can explore the career advancement for a Client service representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
02/07/2022: Monterey, CA
Promoting and maintain positive customer relations utilizing service excellence techniques.
02/20/2022: Richmond, VA
Client service representatives are responsible for taking care of users who have a hard time with some business element.
02/21/2022: Akron, OH
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
12/22/2021: Altus, OK
Have an understanding and reception to clients' needs and give proactive customer support.
01/29/2022: Huntington, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
01/10/2022: Long Beach, CA
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
12/28/2021: Anderson, IN
Should have a proven customer support experience or experience as a client service representative.
01/05/2022: Ann Arbor, MI
Learn to resolve problems and prevent client dissatisfaction.
01/07/2022: Bradenton, FL
One year related experience required with customer service preferred.
12/31/2021: La Crosse, WI
Step 3: View the best colleges and universities for Client Service Representative.
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