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Spa Front Desk Agent
$24k-31k (estimate)
Part Time | Restaurants & Catering Services 1 Month Ago
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Kiawah Island Golf Resort is Hiring a Spa Front Desk Agent Near Island, SC

Kiawah Island, SC, USA Req #2534
Saturday, June 1, 2024
Kiawah Island Golf Resort consistently ranks as one of the country’s top resorts. It is home to The Sanctuary, one of the only Forbes Five Star and AAA Five Diamond hotels in South Carolina, as well as nearly 500 private villas and luxury homes, and five championship golf courses, including The Ocean Course. We strive to enhance southern hospitality by taking care of our employees and guests.
Benefits
  • Hourly Position
  • Dependable schedule with opportunity for Overtime
  • Medical, Dental, Vision, 401(k) options
  • Employee Meal Program
  • Discounts on Golf, Tennis, Accommodations, Dining & More
  • Work in paradise!
Expectations & Responsibilities
  • Graciously tend to the needs of spa guests and anticipate requests.
  • Create an environment that facilitates a welcoming, enjoyable Spa experience.
  • Members of the Spa team become proficient in multiple hospitality functions and gain valuable experience that can lead to advancement throughout the resort.
  • Work to achieve complete knowledge of all spa & salon treatments, spa packages and retail available.
  • Must be able to communicate with guests in a courteous, professional manner.
  • Will accurately schedule spa appointments while providing guidance and recommendations for spa services.
  • Have the ability to multitask and answer incoming phone calls, promptly respond to emails, as well as assist guests with check-in and check-out procedures, including addressing spa charges.
  • Responsible for setting up the Spa in the morning and shutting down in the evening.
  • Will also assist Lock Room Spa Team with keeping the locker room and facilities clean and in pristine condition.
  • Work in a supportive, cooperative and pleasant manner with guests, colleagues and management.
  • Basic knowledge of resort activities is required to ensure timeliness of department needs that would be outlined by supervisor.
  • Work productively with minimal supervision, appropriately employing initiative.
  • Perform all other tasks and duties as determined necessary by management.
  • Uphold the core values and policies and procedures of the resort.
  • All other duties, as assigned.
Qualifications
  • High school diploma, or equivalent vocational training certificate, required. College degree – ideally in Hospitality or Travel and Tourism – is preferred.
  • Previous guest service experience in a luxury spa, hotel or resort setting is preferred, but not required.
  • Basic computer proficiency and excellent phone etiquette / verbiage required.
  • Must be able to work both independently and in a team environment.
  • Good to Excellent communication skills in English, both verbal and written, required.
  • Must be able to pass a background check.
  • Must be someone who appreciates the opportunity to be of service to others as one of the main responsibilities of this role is to offer assistance to all guests who enter the Spa.
  • Must have reliable transportation to and from the resort.
  • Must be flexible and be open to working morning / afternoon / evening shifts, as well as weekends.
Essential Physical Requirements
  • Must be able to lift minimum weight of 35 lbs. across short-medium distances.
  • Must physically be able to transport linen(s) by pushing and pulling bins, and remain standing for a vast majority of that shift.
  • Must be able to work on site due to daily needs of the job requirements.
Join our team and work in paradise!
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy. We truly appreciate your interest in Kiawah Island Golf Resort. If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to Jobs@KiawahResort.com.
Other details
  • Pay Type Hourly
Apply Now
  • Kiawah Island, SC, USA

Job Summary

JOB TYPE

Part Time

INDUSTRY

Restaurants & Catering Services

SALARY

$24k-31k (estimate)

POST DATE

05/03/2023

EXPIRATION DATE

07/01/2024

WEBSITE

kiawahresort.com

HEADQUARTERS

KIAWAH ISLAND, SC

SIZE

<25

FOUNDED

1976

REVENUE

<$5M

INDUSTRY

Restaurants & Catering Services

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About Kiawah Island Golf Resort

With 10 miles of stunning shoreline and abundant natural beauty, Kiawah Island Golf Resort, just 21 miles from beautiful and historic Charleston, South Carolina, is one of Americas top golf and family vacation destinations. Enjoy five world-class courses including The Ocean Course, site of the 1991 Ryder Cup and 2007 and 2012 PGA Championships. The Sanctuary Hotel A Forbes Five Star/AAA Five Diamond luxury oceanfront hotel and spa #1 U.S. Resort Hotel by Andrew Harper's Hideaway Report. #1 Family Resort in U.S. and Canada by Travel + Leisure Family

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