36 Jobs in Indianapolis, IN
Raas Infotek is Hiring a Deskside Support Near Indianapolis, IN
Hi,
Hope you are doing well
Please go through with the JD and let me know if you are interested is this position.
Title : Deskside Support
Location : Indianapolis (IN) - Onsite
Mode: Contract
Type: W2/1099
Responsibilities:
REQUIREMENTS:-
· Strong hands on experience needed on end user support for Windows PC and Mac related issues
· Ability to assign and work on incident tickets through Service Now.
· Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware.
· Ability to support new user onboarding and preparing necessary IT equipment's.
· Ability to follow technical guides for retiring and wiping old devices (Work alongside asset manager).
· Ability to follow technical guides for imaging and configuring new pcs.
· Ability to work through Resolving end users issues related to hardware and software.
· Well versed in note taking and gathering information on issues for ticket in Service Now.
· Proactive mindset and eagerness to learn with enthusiasm for helping others.
· Willing to get additional training from team members or attend available trainings.
· Ability to fix issues and support all flavors of client operating systems including windows and Mac
· Ability to support iOS and other handheld devices.
· Knowledge of support for Microsoft Office Suite - Office 365 online and Desktop application.
· Knowledge on various hardware platforms to troubleshoot and break fix hardware issues (particularly dell and Mac PC's) Working technical knowledge of many technology services to address down issues, deploy new and loaner laptops, answer questions about cabling, televisions, projectors, phones, peripherals (e.g. keyboards or mice), Mac and PC or escalation to the appropriated teams
Thanks,
Ravi Kumar
Raas Infotek
Newark, DE 19702
Direct No: 302-286-9894
Email: Ravi.kumar@raasinfotek.com
Job Summary
Contractor
IT Outsourcing & Consulting
$52k-66k (estimate)
06/05/2024
07/03/2024
raasinfotek.com
NEWARK, DE
25 - 50
2010
S KANKANALA
<$5M
IT Outsourcing & Consulting
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About Raas Infotek
RAAS Infotek is a full spectrum global Information Technology services company, providing end-to-end business solutions to our global clientele - collaborating with them to design, develop and implement solutions to add value to their business. For close to Five years now, we have consistently contributed to the business growth of our customers which is why, we consider engagements with our customers as an enduring relationship and work towards adding value to our customers business growth. Some of our customers have been associated with us for close to 2 years, which is a testament to our com ...
mitment, value and customer focus - and their trust in us. Growing demand by our clients to position ourselves as an extension of their IT organization and a one stop shop for their diverse range of product and solution requirements, led Raas to establish Partnerships and Alliances with niche product and solution providers. Our Technology and Delivery Innovation initiatives ensure that our clients are constantly equipped with solutions, frameworks and skills to exploit emerging opportunities. Our diverse skills, methodologies and competencies provide the technological support to achieve the business goals of our clients. In order to meet the expectations of our clients and our business goals, Raass Advisors and Leadership Team is made up of highly skilled, experienced individuals. Each brings to the organization a wealth of knowledge and expertise in chosen areas, a proven understanding of the industry and are visionaries in anticipating new and future trends and direction of the market place. In addition, through Raas, we extend access to a team of Advisors and Domain Experts that provide high impact consultancy services and Business Intelligence to all our clients. We have a global footprint with offices in US,India and Canada and our customer profile is spread across multiple domains and verticals. Our greatest strength lies in our highly motivated talent pool.
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The job skills required for Deskside Support include Operating System, Microsoft Office, iOS, etc. Having related job skills and expertise will give you an advantage when applying to be a Deskside Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Deskside Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Deskside Support positions, which can be used as a reference in future career path planning. As a Deskside Support, it can be promoted into senior positions as a Client Technologies Technician, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Deskside Support. You can explore the career advancement for a Deskside Support below and select your interested title to get hiring information.
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