Who We Are

Streamline is a trusted partner for achieving digital transformation. With deep expertise in Enterprise Mobility, Product Engineering, and IT Transformation, we equip organizations to navigate the ever-changing IT landscape. We work closely with our clients, fostering lasting partnerships and embracing open communication to deliver transformative solutions. Our team of world-class strategists, architects, product and program managers, engineers, developers, and QA professionals possesses a deep understanding of the challenges and opportunities that organizations face in today's digital world. We work collaboratively with customer teams to achieve short-term goals and enable long-term success. Streamline empowers organizations to achieve digital success.

Role Summary

Role Responsibilities

• Architect and design ServiceNow solutions tailored to meet customer and product requirements.
• Design and implement complex workflows.
• Collaborate with stakeholders to understand business needs and translate them into technical solutions.
• Utilize tools such as ServiceNow Visual Task Boards, Flow Designer, and Service Portal to enhance user experience.

• Develop and customize ServiceNow modules and applications using technologies such as JavaScript, HTML, and CSS.
• Implement and maintain integrations between ServiceNow and our internal and external components.
• Ensure optimal performance, security, and reliability of ServiceNow applications.

• Work closely with product managers, developers, and quality assurance teams using collaborative tools like Jira and Confluence.
• Provide technical expertise and support to other team members through communication channels like Slack or Microsoft Teams.
• Communicate effectively with clients to gather requirements and address technical queries.

• Create and maintain comprehensive documentation for ServiceNow solutions using tools like ServiceNow Service Catalog and Knowledge Management.
• Conduct training sessions for internal teams and clients on ServiceNow functionality and best practices.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 10 years of proven experience as a ServiceNow Engineer.
• Strong expertise in ServiceNow development, customization, and integration.
• Excellent communication and collaboration skills.
• ServiceNow certifications such as Certified Implementation Specialist are a plus.
• Experience in Mobile Device Management (MDM) solutions and industry best practices.

Additional Requirements:

• Ability to adapt to a fast-paced and dynamic work environment.
• Strong problem-solving skills and attention to detail.
• Proven ability to manage multiple priorities and deadlines.

What We Offer

• A challenging and rewarding role in a dynamic and international environment.
• Opportunity to be part of a growing company with a strong commitment to innovation and excellence.
• A supportive and collaborative team culture that values personal growth and development.
• Competitive compensation and benefits package.