2 Jobs in Hurricane, UT
Sand Hollow Resort is Hiring a Guest Services Representative Near Hurricane, UT
Sand Hollow Resort is a premier destination to Escape. Play. Discover. Relax. One of Southern Utah’s top-ranked golf destinations, our golf course is ranked #42 out of the 100 top resort golf courses.
The resort encompasses over 180 units ranging from 1 to 6 bedrooms for guests to relax in during their stay. We are seeking members with the proven ability to provide the highest quality of customer service and create a positive environment for our guests and staff. If you enjoy sharing hospitality, have a strong work ethic, and making a difference every day – then we would love to have you join our team!
We are seeking an Guest Services team member with the proven ability to provide the highest quality of customer service in the operations of the Resort Desk Team. The goal of our Resort Desk Team is to deliver outstanding guest service, assuring guests an enjoyable and positive experience during their stay.
If you have what it takes and enjoy sharing hospitality, have a strong work ethic, and making a difference every day – then we would love to have you join our team!
Guest Services Responsibilities and Duties
- Provide top quality professional service to guests and team members
- Provide analytical and logistical decision-making solutions to given situations.
- Proactively complete assignments and daily tasks with minimal direction.
- Ability to plan, manage and coordinate in timely matter.
- Manage multiple projects efficiently.
- Clearly and effectively communicate with guests, staff, and management both verbally and in written communication.
Guest Services Qualifications and Skills
- Available to work all days of the week including weekends, holidays and on call as needed
- Provide a friendly, professional, welcoming experience by greeting guests at the resort upon arrival.
- Assist in all operations to include, but not limited to, guest services standards, check-in/check-out, availability, and computer systems management.
- Respond to guest inquiries, requests, and concerns in a timely, friendly efficient manner.
- Escalate issues in a timely manner to a manager when necessary.
- Adhere to a positive team-oriented environment focused on guest services and satisfaction.
- Ability to quickly adapt to onsite situations and changing work environments.
- Communicate effectively in a professional and courteous manner to guests and all team members.
- Maintain assigned areas of the resort are cleaned, including indoor unit cleaning and organizing tasks.
- Initiate and implement techniques to promote resort services (golf, dining, special events).
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Schedule:
- 8 hour shift
- Holidays
- Weekends as needed
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Job Summary
Part Time
$30k-39k (estimate)
04/22/2023
07/02/2024
sandhollowresort.com
Saint George, UT
50 - 100
Related Companies
The job skills required for Guest Services Representative include Customer Service, Guest Service, Communicates Effectively, Decision Making, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Representative positions, which can be used as a reference in future career path planning. As a Guest Services Representative, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Representative. You can explore the career advancement for a Guest Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Representative job description and responsibilities
Accepts payment, makes change and presents departing guest checkout statements.
02/11/2022: Biloxi, MS
Consistently delivers high-quality guest experiences with a focus on building guest relations and exceeding guests expectations.
03/07/2022: Wichita Falls, TX
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/26/2022: Little Rock, AR
Verifying guest details upon arrival and allocating guest rooms.
03/17/2022: Lorain, OH
The Guest Services Representative represents the hotel to the guest throughout all stages of the guest's stay.
01/03/2022: Boulder, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Representative jobs
The Guest Services Representative will ensure the guests have a great experience.
01/27/2022: New York, NY
A guest service representative generally needs to have excellent communication skills.
12/31/2021: Lafayette, LA
Listen, understand and take action.
01/18/2022: Chico, CA
Measure and analyse customer feedback.
02/22/2022: Canton, OH
They also do greetings upon arrival of the guest and making them feel welcomed
02/17/2022: Santa Maria, CA
Step 3: View the best colleges and universities for Guest Services Representative.
Similar Jobs
Popular Articles
