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Customer service agent
SCHENKER INC Humble, TX
$40k-50k (estimate)
Full Time | Transportation 2 Weeks Ago
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SCHENKER INC is Hiring a Customer service agent Near Humble, TX

Stellenbeschreibung

Responsible for providing and maintaining effective customer service and satisfaction. Provide information to resolve customer and shipment related problems.

Tasks & Responsibilities : * Assist customers with requests and requirements pertaining to pick-up and deliveries, tracing shipments, rate quotes, and special handling* Follow up with customers to resolve invoice problems and discrepancies* Communicate with customers, coworkers, and other departments to facilitate the movement of freight and associated paperwork that require special handling* Accurately retrieve information from the system Tango, ProCars, Sales Cloud* Complete Quote Proposals, bid proposal, any customer inquiry* Proactively call customers on shipment problems, proposal follow-up* Provide POD information to customers* Interact with AOC and Airfreight BranchDetails / Specification / Explanation of the role specific skills This is an intermediate level position.

Basic proficiency with Windows OS. Must be able to type 35 WPM Good interpersonal skills required. High school diploma or equivalent required.

Generally prefer 1-3 years of experience.

Deine Bewerbung

Deine Benefits

Medical

We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs.

Vision

Dental

The option for separate dental coverage to cover preventative major and basic dental services.

401(k)

The company offers a pre-tax 401(k) contribution plan with a company match.

Direct Deposit

We offer direct deposit to all employees.

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Über uns

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference.

With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills.

Together as one team, we are Here to move.

Bewerben ganz einfach

Profil erstellen

Angaben machen und jobspezifische Fragen beantworten

Lebenslauf und Anhänge hochladen

Daten prüfen und Bewerbung absenden

Hinweise

Equal Opportunity Employer minorities / females / veterans / individuals with disabilities / sexual orientation / gender identity

Last updated : 2024-05-07

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$40k-50k (estimate)

POST DATE

05/08/2024

EXPIRATION DATE

06/21/2024

WEBSITE

dbschenker-aeroparts.com

HEADQUARTERS

LONDON HEATHROW AIRPORT, ENGLAND

SIZE

500 - 1,000

FOUNDED

1943

CEO

AARON SCOTT

REVENUE

$200M - $500M

INDUSTRY

Transportation

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The job skills required for Customer service agent include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service agent positions, which can be used as a reference in future career path planning. As a Customer service agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service agent. You can explore the career advancement for a Customer service agent below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Agent job description and responsibilities

A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.

02/02/2022: Lancaster, PA

Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.

01/18/2022: Florence, SC

The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.

12/23/2021: Madison, WI

Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.

12/18/2021: Alexandria, LA

Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.

01/19/2022: Gary, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Agent jobs

Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.

01/11/2022: Evansville, IN

With customer service, customer support and customer experience, required.

01/09/2022: Youngstown, OH

When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.

01/17/2022: Providence, RI

Agents must be trained and mentored to develop a positive approach towards handling customer queries.

01/25/2022: Newark, NJ

A customer service representative must be a good listener.

02/18/2022: Santa Cruz, CA

Step 3: View the best colleges and universities for Customer Service Agent.

Butler University
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