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Dispatcher/Customer Service Representative
$39k-52k (estimate)
Full Time | Specialty Trade in Construction 4 Days Ago
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Our Place Air & Home Repair is Hiring a Dispatcher/Customer Service Representative Near Hudson, FL

Our Place Air & Home Repair is the highest-rated residential HVAC company in central Florida, while also boasting an A rating with the Better Business Bureau. Our Place Air and Home Repair was created, not just to repair and install HVAC systems, but to provide the best possible customer experience. We are the FIRST Google Guaranteed HVAC company in the state of Florida, an Elite Service Provider with Angie’s List and affiliated with Florida power companies! All of this has been accomplished by hiring professionals who possess great attitudes, a willingness to grow and high ethical standards. Our Place provides ongoing training and assistance to help team members learn and develop the skill sets required to be the best of the best!

We offer rewarding hourly pay, bonuses and a great benefits package (Including healthcare and PAID TIME OFF!).

Responsibilities include:

Communicating with HVAC techs, scheduling customer commitments, and communicating with customers

The dispatcher organizes service calls so that an HVAC technician is sent to a variety of locations in a timely manner

Schedules various service call requests for existing and new customers.

Knowledge of HVAC services is preferred in order to translate the needs of the customer to the technician and vice versa

HVAC Dispatcher – Requirements:

HVAC experience preferred for top pay

Customer Service 3 to 5 years

Proficient in Microsoft Office

Ability to multitask in a fast-paced environment

Job Type: Full-time

Pay: $15.00 - $25.00 per hour

Schedule:

  • 8 hour shift

Experience:

  • Customer service: 1 year (Required)
  • Dispatching: 1 year (Required)
  • Microsoft Office: 1 year (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$39k-52k (estimate)

POST DATE

05/27/2024

EXPIRATION DATE

09/23/2024

WEBSITE

callourplace.com

HEADQUARTERS

Orlando, FL

SIZE

<25

INDUSTRY

Specialty Trade in Construction

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The following is the career advancement route for Dispatcher/Customer Service Representative positions, which can be used as a reference in future career path planning. As a Dispatcher/Customer Service Representative, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher/Customer Service Representative. You can explore the career advancement for a Dispatcher/Customer Service Representative below and select your interested title to get hiring information.