Food & Beverage Manager Reference: MAY(phone number removed) Location: Pulborough Brooks Salary: £26,379.00 - £28,319.00 Per Annum Hours: 37.5 per week Contract: Permanent Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave What is it like to work here? RSPB Pulborough Brooks is one of the most important sites for nature in Sussex. The cafe has beautiful views across to the South Downs and is set in one of the richest areas for nature in the country. Reporting to the Visitor Operations Manager, you'll lead a small team of Food & Beverage assistants, Casual Visitor Centre Assistants and Food & Beverage volunteers. You'll be part of the leadership team for the Pulborough Brooks Reserve, working closely with the Retail Manager, Senior Site Manager and the wider team, actively involved in making decisions that affect the whole place. What will you be doing? Your focus every day will be on your customers: going out of your way to make sure they’re having their best possible day. You'll lead by example, inspiring your team. You’ll make sure that everyone who buys something knows just what a difference their contribution, however small, will make to the RSPB’s work in protecting nature. You'll be stretching budgets but still delivering the highest quality of food and service. To achieving this through fostering an inclusive culture where everyone feels respected and valued. Typical working hours are between 9am and 5pm. The role will offer a flexible shift pattern of 5 days over 7, with weekend and occasional evening working. We’d love to hear from you if you’re:

• Enthusiastic and practical.
• A Food & Beverage Manager (alternatively you may be an assistant or Team Leader with 1 year’s management or supervisory experience in a quick service environment.
• Familiar with standard Hospitality processes (including ordering, space management, stock control, risk management)
• Skilled in coaching, developing and leading teams.
• Experienced in managing rotas and recruiting staff.
• Adept at getting maximum sales out of a Food & Beverage outlet.
• A solid understanding to set and monitor KPIs to deliver organisational goals. We are more interested in who you are and what you want to achieve, than what you have done. Don’t worry if you don’t have all of the relevant skills required for this position, we’d still love to hear from you and will provide the right support for candidates with less experience. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, in return we can offer.
• RSPB Pension Scheme, with matching employer contributions
• Free entry to RSPB places for you, a guest and your children (under 18)
• Tax-free childcare scheme
• Perks at work discounts such as RSPB Retail Shops, Cafes and Holiday Cottages
• Holiday allowance of 34 days including Bank Holidays, leave entitlement increases with length of service
• Flexible working whenever possible
• Employee assistance program
• Free parking at RSPB reserves and partner Reserves Closing date: 23:59, Sun, 2nd Jun 2024 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Please note that we are actively recruiting for this vacancy and reserve the right to close the advert once suitable applications have been received. Previous applicants need not apply, thank you. As part of this application process, you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. No agencies please