3 Jobs in Hialeah, FL
Boeing Distribution Services is Hiring an Inside Customer Service Representative Near Hialeah, FL
Title: Inside Customer Service Representative C
Company: BDSI
Job ID: 99008
Location: Miami, FL or O'Fallon, MO
This position allows telecommuting. The selected candidate will be required to perform some work onsite at one of the listed location options:Miami, FL or O'Fallon, MOExport ControlThe position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R.
- 120.15 is required. “US Person” includes US Citizen, lawful permanent resident, refugee, or asylee, if applicable.
Essential Job Duties And Responsibilities
- Quotations (verbal and in writing) for stock and non-stock items (may include sourcing and spreadsheet process with Purchasing), for contract, quote entry and follow-up of quoted items with the customer.
- Resolves customer claims with functional departments (Accounting, Quality Assurance etc.), RMA handling, determine root cause, recommend and implement corrective actions; support Accounts Receivable with cash collection.
- Pro-actively monitor open order book, identify potential issues, and work cross-functionally to take necessary actions that ensure delivery performance and KPIs.
- Maintain a professional yet personalized relationship with assigned customers. Grow existing customers by ensuring excellence in service and on-time responses.
- Negotiates price, freight, terms, etc.
- Drive revenue and profit through both inbound and outbound calls by utilizing persuasive sales techniques (i.e. upselling selling, cross-selling.
- Collaborates with Purchasing on the inventory purchases to support major customers.
- Other duties and responsibilities as assigned or required.
- 4-6 years of relevant work experience
- Ability to communicate effectively both verbal and written
- Ability to work in a fast-paced environment with a high degree of accuracy
- Ability to manage multiple accounts
- Microsoft Office with strong Excel skills
- Must be able to communicate and interact with all levels of management
- Applicable sales or supply chain experience, working with specific products and airlines
- An equivalent combination of formal education, on-the-job-training, or work experience
- Education: Bachelor’s Degree or related work experience in lieu of education
Boeing Distribution WorkplaceBoeing is a tobacco free workplace and smoking is prohibited while on the premise and in the building in order to provide a healthy work environment for all. To support employees interested in quitting the use of tobacco products, Boeing Distribution is offering the Quit for Life Program to all US employees.
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Experience LevelIndividual Contributor – Level C
Job Type: Regular – Full timeJob Code: KA44IC
Employee Referral ProgramThis job is open for Employee Referral Program
Amount = $500 USD
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Job Summary
Full Time
Wholesale
$38k-49k (estimate)
06/05/2024
07/03/2024
boeingdistribution.com
CHANDLER, AZ
1,000 - 3,000
2018
MARK MOORE
$1B - $3B
Wholesale
Related Companies
The job skills required for Inside Customer Service Representative include Customer Service, Microsoft Office, Communicates Effectively, Quality Assurance, etc. Having related job skills and expertise will give you an advantage when applying to be an Inside Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Inside Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Inside Customer Service Representative positions, which can be used as a reference in future career path planning. As an Inside Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inside Customer Service Representative. You can explore the career advancement for an Inside Customer Service Representative below and select your interested title to get hiring information.
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