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Customer support representative
TEKsystems Hershey, PA
$37k-47k (estimate)
Full Time | Business Services 1 Week Ago
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TEKsystems is Hiring a Customer support representative Near Hershey, PA

H ealthcare-Customer Support Specialist

TEKsystems is currently partnering with a leading provider in medical equiptment distribution to hire onto their team in Harrisburg, PA.

In this role you'll enjoy :

  • Chance to work with one of the region's leading providers of home medical equipment and respiratory therapy products and services!
  • With proven success track record, ability to earn a hybrid schedule
  • Weekly pay and benefits provided

Qualifications :

  • 1 to 3 years of prior call center experience
  • Ability to work well in a fast paced environment that requires multi-tasking
  • Knowledge and understanding of insurance eligibility, benefits and authorization process, preferred
  • Healthcare, medical, pharmaceutical or DME experience, preferred

A Day In The Role :

  • Receiving and processing telephone and fax requests from referral sources and patients.
  • Answering phones and waiting on walk-in customers in showroom in a timely and courteous manner.
  • Obtaining all pertinent intake information to enter orders accurately and efficiently in computer system.
  • Providing instructions on use of equipment, including safety issues, insurance coverage, delivery schedules and company billing practices.
  • Assisting with ensuring that all orders, deliveries, service and pickups are handled accurately.

Interviews as soon next week, start the following week!

Apply if interested.

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Last updated : 2024-05-10

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$37k-47k (estimate)

POST DATE

05/12/2024

EXPIRATION DATE

05/15/2024

WEBSITE

teksystems.com

HEADQUARTERS

HANOVER, MD

SIZE

1,000 - 3,000

FOUNDED

1983

TYPE

Private

CEO

JAY ALVATHER

REVENUE

$3B - $5B

INDUSTRY

Business Services

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If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Representative jobs

According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.

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Be as polite as possible when talking to clients over the phone.

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Consider using database to record activities and research product information.

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Learn to refer to other service or technical departments for follow up as needed.

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Understand the customer’s expectations.

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Step 3: View the best colleges and universities for Customer Support Representative.

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