6 Jobs in Henderson, NV
Paysign is Hiring a Bilingual Customer Care Representative Near Henderson, NV
Description
The Customer Care Representative (CCR) will interface with customers and clients via inbound calls, outbound calls, email and chat for the purpose of resolving customer/client issues with products or services. They will practice best in class customer service procedures, focus on one-call resolution and ensure all avenues for solving customer/client issues are evaluated and executed.
Requirements
Essential Functions
- Answer inbound telephone calls from customers and clients regarding products and services.
- Make outbound telephone calls to customers and clients regarding products and services.
- Maintain call performance and call quality goals.
- Offer one call resolution by using active listening skills to identify customer issues, address the problem, and resolving the issue.
- Work independently and as part of a team to provide best in class customer service
- Conduct side-by-sides with new and existing employees.
- Enter data quickly and accurately with high attention to detail.
- Verify all callers to ensure security.
- All other duties as assigned.
Requirements
- Bilingual- Spanish/English
- Outstanding customer service skill
- Excellent written and oral skills
- Computer literacy and keyboard typing skills
- Proficiency in Microsoft Office Suite
Schedule
- · 8-hour shift
- · 10-hour shift
- · Day shift
- · Monday to Friday
- · Weekend availability
Job Summary
Full Time
$33k-41k (estimate)
06/25/2023
07/20/2024
paysign.com
Henderson, NV
<25
Related Companies
The job skills required for Bilingual Customer Care Representative include Customer Service, Microsoft Office, Customer Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Customer Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Customer Care Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bilingual Customer Care Representative positions, which can be used as a reference in future career path planning. As a Bilingual Customer Care Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Care Representative. You can explore the career advancement for a Bilingual Customer Care Representative below and select your interested title to get hiring information.
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