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Job Overview:
We are seeking a detail-oriented Front Desk Clerk/Night Auditor to join our team. The ideal candidate will have a strong background in guest services and hospitality management, ensuring exceptional customer service throughout their stay.
Duties:
- Greet guests in a professional and friendly manner
- Check guests in and out of the hotel efficiently
- Handle guest inquiries and provide information about hotel services
- Operate phone systems to manage incoming calls
- Perform night audit duties, including reconciling daily transactions and preparing reports
- Assist with various front desk tasks to ensure smooth operations
Requirements:
- Previous experience in a hotel or hospitality setting preferred
- Proficiency in using front desk software and phone systems
- Strong customer service skills with a focus on guest satisfaction
- Ability to communicate effectively with guests and team members
- Knowledge of night audit procedures is a plus
- Multilingual abilities are advantageous for interacting with diverse guests
This position offers an opportunity to work in a dynamic hotel environment, providing valuable experience in the hospitality industry. If you are passionate about delivering excellent service and enjoy working in a fast-paced setting, we encourage you to apply for this role.
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Expected hours: No less than 24 per week
Schedule:
Work setting:
Ability to Relocate:
Work Location: In person
Part Time | Full Time
$28k-37k (estimate)
04/26/2024
08/22/2024
The following is the career advancement route for Front Desk Agent/Night Auditor positions, which can be used as a reference in future career path planning. As a Front Desk Agent/Night Auditor, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent/Night Auditor. You can explore the career advancement for a Front Desk Agent/Night Auditor below and select your interested title to get hiring information.