Broan-NuTone leads the residential ventilation industry in North America with our innovative products, fulfilling our mission to improve people’s lives through better air.

We are present in more than 110 million homes in North America and are proud to move almost 13 trillion cubic feet of fresh air per year.

Our 2,000 entrepreneurs operate in four countries and our quality products are made by five manufacturing facilities we own and by trusted supply partners.

Our leading brands include Broan, NuTone, Zephyr, Best, Venmar, and vanEE.

At Broan-NuTone we are all about growth, so we have a one-page Growth Agenda that serves as our true north at all levels in the organization.

Founded in 1932, Broan-NuTone is the largest company in Madison Air, one of the world’s largest privately held companies with 8,000 entrepreneurs, $10 billion in enterprise value, and 42 manufacturing facilities in 11 countries around the world.

Madison Air’s mission to make the world safer, healthier, and more productive through the transformative power of air brings us all together.

We are also passionate about the safety of our entrepreneurs, a culture that promotes safety, innovation, growth, a bias for action, and building trust.

Business Job Title : Sales Support Coordinator

Job Summary :

The Sales Support Coordinator will provide administrative support to the Sales Director and the Field Sales team for the Appliance Sales channel.

This position will also work in conjunction with the other Sales Operations team members to complete various customer tasks.

There will also be direct responsibility for inside and outside customer satisfaction through timely and complete response to their needs.

Job Responsibilities :

• Respond to Sales Managers, Representatives, and customer requests.
• Generate month end reports for the Director of Appliance Sales and Rep. Agencies
• Support the key account administration including pricing spreadsheet maintenance.
• Administrate RGA process review and submit within Salesforce.
• Maintain inventory feeds for key customers.
• Manage rep agency contracts, NDA’s and ACH’s
• Review product bulletins for content and send to field.
• Maintain rep lists and email distribution lists for sales team.
• Communicate any rep changes and update the system.
• Assist with onboarding of new rep agencies.
• Support on Special projects or assignments for Appliance Channel
• Processing of marketing fund & rebate claims and maintaining balances for each account
• Managing customer program claims and claim process improvement.
• 360 Insight administration and spiff claim processing, and processing bonus spiffs
• Literature portal approval for new users from accounts or rep agencies

Job Requirements :

• High School Diploma or equivalent.
• Prior experience involving extensive customer contact.
• Broan Product knowledge (preferred) or resourceful to research once trained.
• Good communication skills and be able to work with people individually and in team settings.
• Multitasking skills to deal with multiple priorities.
• Computer proficiency : Required - Microsoft Excel and Word. Preferred Data Entry (ASI)
• Extensive use of Excel for reporting and tracking. Experience with formulas and pivot tables a plus.

Physical Requirements :

• Sitting or Standing at computer.
• General office work.

LI-Remote

Last updated : 2024-05-17