2 Jobs in Hanover, MD
NY Hotel Group ,LLC is Hiring a Hotel Front Desk Supervisor Near Hanover, MD
```Duties```
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Handle guest inquiries and provide information about hotel services, amenities, and local attractions
- Assist with reservations and ensure accurate billing
- Coordinate with housekeeping to ensure rooms are clean and ready for guest arrival
- Resolve guest complaints or issues promptly and effectively
- Maintain a clean and organized front desk area
- Perform night audit duties as required
```Experience```
- Previous experience in hospitality or hotel management preferred
- Strong phone etiquette and customer service skills
- Knowledge of front desk operations, including check-in/check-out procedures and reservation systems
- Familiarity with guest relations and providing exceptional customer service
- Ability to handle multiple tasks simultaneously in a fast-paced environment
- Proficiency in using computer systems, including reservation software and Microsoft Office Suite
- Excellent communication skills, both verbal and written
- Multilingual skills are a plus
This is an exciting opportunity for an experienced Front Desk Manager to join our team. As the Front Desk Manager, you will play a key role in ensuring our guests have a positive experience during their stay. We offer competitive pay, benefits, and opportunities for career growth within our organization.
If you have a passion for hospitality, excellent customer service skills, and the ability to thrive in a fast-paced environment, we would love to hear from you. Apply now to join our team as a Front Desk Manager.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- Paid jury duty
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Work setting:
- In-person
- Resort
Ability to Relocate:
- Hanover, MD 21076: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$34k-50k (estimate)
02/13/2024
09/17/2024
The job skills required for Hotel Front Desk Supervisor include Customer Service, Housekeeping, Microsoft Office, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Supervisor, it can be promoted into senior positions as a Hotel Manager Assistant that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Supervisor. You can explore the career advancement for a Hotel Front Desk Supervisor below and select your interested title to get hiring information.
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