82 Jobs in HARTFORD, CT
Cutting Edge Search is Hiring a Customer Support Specialist (Contract role) Near Hartford, CT
Roles & Responsibilities
- Support daily operations, implementations, and expansions of Managed Services Accounts within an assigned operational area.
- Assist with process improvement, procedural testing, and validation.
- Collaborate with Field Implementation Managers on new customer accounts and service expansions.
- Onboard new team members and cross-train peers.
- Develop Site Procedure Guides and share best practices.
- Inspect site procedures for accuracy and compliance.
- Perform daily visual inspections of site services and safety compliance.
- Gather end-user feedback to enhance the customer experience.
- Provide operational support by traveling to various accounts.
- Maintain a customer-focused environment.
- Escalate customer issues and support resolution.
- - Communicate effectively and respond promptly to customer inquiries.
- - Collect data for Monthly Operations Review.
- High school diploma with 12 months of related work experience.
- Ability to move between locations as needed.
- Valid driver's licence and reliable transportation.
Job Summary
Full Time
$63k-81k (estimate)
06/06/2024
12/01/2024
The job skills required for Customer Support Specialist (Contract role) include Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Specialist (Contract role). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Specialist (Contract role). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Specialist (Contract role) positions, which can be used as a reference in future career path planning. As a Customer Support Specialist (Contract role), it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Specialist (Contract role). You can explore the career advancement for a Customer Support Specialist (Contract role) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Specialist job description and responsibilities
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
01/27/2022: Johnstown, PA
They are also responsible for conducting surveys on the products or services and communicating customer feedback.
01/30/2022: Chico, CA
A Customer Support Specialist will also replace products or process payment refunds as needed.
01/18/2022: Rockford, IL
They help customers with their queries and complaints.
02/18/2022: Richland, WA
Listen to customer complaints and provide adequate solutions for their problem via phone or email.
02/14/2022: San Diego, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Specialist jobs
Communication skills come as pretty much as a given, concerning customer support.
02/15/2022: Troy, NY
Make Connections and Give Compliments.
01/07/2022: Lompoc, CA
Ensure that customers understand the resolution and provide on-going education to customers.
01/11/2022: Spokane, WA
Compile and analyze customer requirements to give the best advice and resolve their query.
02/20/2022: Pensacola, FL
Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.
01/09/2022: Chattanooga, TN
Step 3: View the best colleges and universities for Customer Support Specialist.
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