2 Jobs in Greenwich, CT
1872 Consulting is Hiring a Technical Support Engineer Near Greenwich, CT
Technical Support Engineer:
Elevator Pitch:
Symbridge is a fully funded, innovative, early stage FinTech company building a cryptocurrency exchange tailored to institutional investors and professional traders. They are an ecosystem for trading in asset-backed tokens and cryptocurrencies.
Location: Greenwich, CT (Hybrid work model)
Salary: 130-140K (can go higher for the right candidate)
Bonus: n/a
401K Match: Yes
Benefits:
-Competitive and appealing compensation and time off paid package
-Generous medical benefits coverage
Position summary:
Symbridge is looking for a client facing Technical Support Engineer who is passionate about leveraging new technologies and enjoys digging into technical problems while coming up with solutions for clients. This is an incredible opportunity to join a fully funded, innovative, early-stage Fintech that will transform digital trading platforms.
You will be a core member of the IT Support team and will ultimately be reporting to the Head of Support. Ultimately, you will be responding to customer inquiries, assisting in troubleshooting and resolving technical issues, and collaborating with the team to identify and recommend ways to improve functionality.
Requirements:
-4 years of experience with Technical Support/customer service
-Strong Linux skills
-Desktop Support experience
-Azure AD experience
-MacBook and MDM knowledge
-Excellent communication and interpersonal skills
Nice to haves:
-FinTech industry exposure
-Passionate about technology, particularly relating to Cryptocurrency
-Bachelor's Degree in IT or Computer Science highly preferred
Job Summary
Full Time
$97k-121k (estimate)
05/31/2024
07/27/2024
1872consulting.com
Chicago, IL
<25
Related Companies
The job skills required for Technical Support Engineer include Technical Support, Customer Service, IT Support, Computer Science, Linux, Desktop Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Engineer. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Engineer job description and responsibilities
Responsible for providing technical support to clients in person and remotely.
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Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
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Technical support engineers need to rise above, and not respond with anger or frustration.
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Technical support specialists provide assistance to customers experiencing technical, software and hardware problems.
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They ensure that all technical aspects are functioning optimally.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Engineer jobs
Taking ownership of customer issues reported and seeing problems through to resolution
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Patience, friendliness, and clear, non-technical communication are necessary to ensure customers don’t feel frustrated or talked down to.
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A Technical Support Engineer provides customer service for computer hardware and software.
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Technical support engineers require a variety of hard skills and soft skills.
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A Technical Support Engineer duties and responsibilities may revolve around maximizing computer system capabilities and making recommendations.
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Step 3: View the best colleges and universities for Technical Support Engineer.
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