SUMMARY :

The position of Commercial Loan Processor is responsible for soliciting, negotiating, underwriting and coordinating the closing of routine commercial, residential, equipment, SBA, commercial building and business loans in compliance with the Bank’s lending policies and procedures;

develops business checking and deposit relationships with customers; and promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services.

The position of Loan Processor assists in attaining established Bank, region and branch goals through active participation in sales management and officer call programs.

ESSENTIAL FUNCTIONS :

• Engages in business development activities and solicitation of new business; actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
• Interviews prospective applicants and requests specified information related to loan or credit application; corresponds or re-interviews applicants to resolve questions regarding application information.
• Performs prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.
• Gathers and analyzes all information necessary to present a financing request to senior management or Loan Committee for approval;

meets with existing or potential customers; visiting sites of loans; negotiates loan terms and conditions; approves loans within established lending limits or refers and recommends acceptance to the Branch Manager.

• Assist Branch Manager in processing of approved loans; ensures loans are processed according to agreement, customer needs and conform to Bank lending policies;
• obtains sufficient information and / or documentation from customers; solves problems relative to processing and servicing of loans within his or her portfolio;

approves loan disbursements in accordance with agreements; performs loan collection activities.

• Ensures that credit inquires and UCC filings are researched to determine credit worthiness and appropriate collateral positioning are achieved.
• Ensures that certification or deletion of collateral is made by the appropriate personnel.
• Negotiates, underwrites and processes renewals of credit facilities.
• Approves loan payments, draws from lines of credit, and fund transfers within specified limits.
• Reinforces the application of superior customer service through his or her own example along with appropriate follow through with involved customers and employees.
• Consistently applies good decision making techniques pertaining to inquiries, approvals, requests as they apply to existing policies and procedures, keeping within assigned approval limits and using these instances as learning tools for employee development.
• Verifies funds with mortgage companies and contractors.
• Develops and maintains knowledge of financial industry, economy, market conditions, rates, vendors and competition.
• Represents the Bank in various community, civic, and community reinvestment functions to further enhance the Bank’s image and develop additional business;

assists the Bank in establishing and maintaining market position in the financing arena.

• Provides deposit and loan account ratings.
• Cross-sells the Bank’s other products and services, referring customers to appropriate staff as indicated.
• Updates and corresponds with legal counsel and collectors on workouts, bankruptcies, and charge-offs to ensure all possible precautionary actions or measures are taken.
• Operates computer terminal or personal computer to obtain and process data.
• Issues Money Orders, Travelers Checks and Savings Bonds.
• Answers telephones, answers questions and directs callers to proper Bank personnel.
• Follow up on loan file documentation deficiencies and monitor wait list.
• Completes annual compliance courses.
• Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
• Adheres to all levels of our Service Excellence standards.
• Performs other duties as required.

GENERAL QUALIFICATIONS :

Knowledge & Experience : These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position.

Individual abilities may result in some deviation from these guidelines.

• Bachelor’s degree in business, finance, or related field or equivalent work experience
• Work related experience could consist of reception or secretarial duties in a business environment.
• Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
• Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
• Excellent organizational and time management skills ability to work with minimal supervision.
• Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
• Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.

Physical Demands / Work Environment : Vision, hearing, speech, dexterity, visual concentration. A valid driver’s license is required.

Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled.

The environment is a professional office with standard office equipment.

Cognitive Requirements : Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations’ environment.

Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations.

Must have the ability to exercise discretion as well as appropriate judgments when necessary.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last updated : 2024-06-10