Position summary:
The Sales Operations Analyst performs market and payor research and analysis to identify company, competitor, sales, and payer/market trends. Also makes recommendations and provides strategies based on their analysis to increase profitability. The Sales Operations Analyst monitors product performance and recommends alterations to meet sales forecasts.

Organizational Values:

• Give it your best: Thinking beyond what is expected because you will never excel by only doing what is required.
• Welcome constructive feedback: Don’t take criticism personally, Assume best intentions.
• Expand your professional limits: sharpen your skills in order to never stop growing, learning, and improving.
• Keep a positive attitude: Be positive even its times of change or when demands are high.

Don’t allow yourself to become negative.

• Help each other: Work together to make the team more successful.

Essential Responsibilities:
1. Liaising with different departments to come up with improvement strategies.
2. Setting targets and business goals and working alongside the team to achieve these goals.
3. Observing existing staff and operations, and developing strategies for improved efficiency and profit, as well as cost reduction.
4. Gathers, analyzes, and delivers information from the field to allow the company to develop strategies and products to better serve the market.
5. Evaluates industry and payer trends for improved efficiency and profit.
6. Provides monthly and quarterly reimbursement and medical policy analysis
7. Creates and maintains reporting and analytics essential to tracking business development and operational efficiency.

Education & Experience:
1. Bachelor’s Degree in Business, Statistics, Marketing or related field.
2. Experience with Tableau, required.
3. Experience with Microsoft Office Suite and Google Applications.
4. Proficiency in medical terminology.
5. Familiarity with Customer Relationship Management Systems and Laboratory Information Systems, preferred.
6. Experience analyzing and cleaning data sets, automating processes, and optimizing data,
preferred.

Other Knowledge, Skills & Abilities:
1. Drive. Ownership. Accountability. Passion.
2. Extremely strong oral and written communication skills.
3. Ability to work collaboratively with others.
4. Attention to detail and time management.
5. Ability to multitask.
6. Familiarity with HIPAA and PHI concepts.

Core competencies:
1. Interpersonal Skills
2. Problem Solving
3. Accurate Data Entry Ability
4. Thoroughness

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Microsoft Powerpoint: 1 year (Preferred)

Ability to Commute:

• Grand Rapids, MI (Required)

Ability to Relocate:

• Grand Rapids, MI: Relocate before starting work (Required)

Work Location: In person